At a Glance
- Tasks: Lead operational activities in a dynamic mobility solutions team.
- Company: Join a leading UK provider of mobility products and services.
- Benefits: Enjoy 25 days holiday, competitive salary, and 24/7 health support.
- Other info: Inclusive workplace with excellent career growth opportunities.
- Why this job: Make a real difference in helping customers live independently.
- Qualifications: Strong communication and organisational skills; service experience is a plus.
The predicted salary is between 27000 - 28000 € per year.
Mobility Solutions, part of the Allied Vehicles Group, is a leading UK provider of mobility products and services. We help customers live independently by offering a wide range of mobility scooters, wheelchairs, and related solutions. Our business operates across multiple channels: in-store, field sales, online, call centre, after‑sales support, logistics, and stock management. We are a driven, high‑performance, family business that achieves our goals through engaging our people and maximising opportunities. Our commitment to quality and innovation has made us a trusted name in the industry and we seek enthusiastic and dedicated individuals to join our team.
You will be responsible for leading all operational activity within the Mobility Solutions department, ensuring efficient delivery planning, stock control, warehouse operations, and administrative accuracy. Hours of work are Monday to Friday, 8.30am – 5pm and the salary is £13.45 per hour. This position provides an excellent opportunity to become part of a forward‑thinking and dedicated company.
Why Join Us?
- Generous Annual Leave: Enjoy 25 days of holiday, plus 8 bank holidays.
- Financial Security: Access our group life scheme and annual profit share.
- Competitive Growth: Annual salary reviews to ensure you’re rewarded for your contributions.
- 24/7 Health Support: GP24 by HealthHero provides virtual GP services and second opinions for you and your family, 24/7/365.
- Benefits package: Enjoy industry‑leading perks and discounts at your fingertips plus a holiday purchase scheme and EV leasing through OctopusEV.
- Convenient On‑Site Facilities: Free staff parking and an on‑site cafeteria for your convenience.
- Sustainable Travel: Save on your commute with our cycle‑to‑work scheme.
- Continuous Development: Frequent learning opportunities to help you grow professionally.
- Exclusive Discounts: Take advantage of after‑sales discounts for yourself, friends, and family.
- Recognition and Rewards: Celebrate your success with our company values and long‑service awards program.
The main duties of the role are:
- To be the first point of contact for all telephone enquiries, receiving all calls and making after‑sales calls for PWSS servicing and repairs whilst maintaining the highest levels of courtesy and professionalism.
- Booking in parts and passing invoices for authorisation.
- Ensure any repair/warranty work is documented accurately on the CRM system for possible future claims from customers.
- Inform logistics team of the completion of items so they can arrange delivery.
- Follow up on parts return and parts on‑order files to keep work in progress clean.
To be effective in this role, you will have:
- Strong communication skills, both written and verbal.
- Ability to work under pressure in a fast‑paced environment.
- Proficient in the use of Microsoft packages.
- Strong organisational skills.
- Previous experience working within a service environment would be advantageous but is not essential.
We are an Equal Opportunities employer and encourage applications from all members of the community. We are committed to the disability confident initiative, and creating an inclusive workplace where all individuals, regardless of disability, have the opportunity to thrive. We encourage applications from candidates with disabilities and will make reasonable adjustments where required to support you through the recruitment process and beyond. We will offer a guaranteed interview to any applicant who considers themselves to be disabled, and who meets the requirements for the post. We appreciate all applications, but only shortlisted candidates will be contacted for an interview. Thank you for considering Allied Vehicles as your potential employer. We look forward to reviewing your application.
Service Administrator in Glasgow employer: Allied Vehicles Ltd
At Mobility Solutions, part of the Allied Vehicles Group, we pride ourselves on being a family-oriented employer that values our people and their contributions. With a comprehensive benefits package, including generous annual leave, continuous development opportunities, and a supportive work culture, we empower our employees to thrive in a dynamic environment. Join us in making a meaningful impact in the mobility sector while enjoying a fulfilling career with excellent growth potential.
StudySmarter Expert Advice🤫
We think this is how you could land Service Administrator in Glasgow
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Mobility Solutions and the Allied Vehicles Group. Understanding their values and services will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you articulate your thoughts clearly and confidently when discussing your skills and experiences.
✨Tip Number 3
Show your enthusiasm! When you’re chatting with the interviewer, let your passion for helping others shine through. Talk about how you can contribute to the team and make a difference in customers' lives.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Service Administrator in Glasgow
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for helping others shine through. We love candidates who are excited about making a difference in the mobility solutions sector!
Tailor Your CV:Make sure to customise your CV to highlight relevant experience and skills that match the Service Administrator role. We want to see how your background aligns with our needs!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your communication is easy to read and understand.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role.
How to prepare for a job interview at Allied Vehicles Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Mobility Solutions and the Allied Vehicles Group. Understand their products, services, and values. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Service Administrator, strong communication is key. Prepare examples of how you've effectively communicated in previous roles, especially in high-pressure situations. Practising common interview questions can help you articulate your thoughts clearly.
✨Demonstrate Organisational Prowess
Highlight your organisational skills by discussing specific tools or methods you use to stay organised. Whether it’s managing schedules or keeping track of inventory, be ready to share how you ensure efficiency in your work.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, company culture, and growth opportunities. This shows that you’re not just interested in the job, but also in how you can contribute to the company’s success.
