Mobility Advisor in Glasgow

Mobility Advisor in Glasgow

Glasgow Full-Time 13 £ / hour No working from home possible
Allied Vehicles Limited

At a Glance

  • Tasks: Assist customers in ordering wheelchair accessible vehicles and renew leases through calls and emails.
  • Company: Join a family-run business known for quality and innovation in specialist vehicles.
  • Benefits: Enjoy 25 days holiday, health support, and exclusive discounts.
  • Other info: Inclusive workplace with opportunities for professional development.
  • Why this job: Make a real difference in people's lives while growing your career.
  • Qualifications: Sales experience and exceptional customer service skills are essential.

At Allied Vehicles we design, develop, and manufacture a wide range of specialist vehicles, including wheelchair accessible vehicles, taxis, and minibuses. In addition to manufacturing vehicles, we also offer a range of aftersales services (onsite and mobile), including servicing, repairs and maintenance and we are Scotland’s largest independent parts distributor. We are a driven, high performance, family business, that achieves our goals through engaging our people and maximising opportunities. Our commitment to quality and innovation has made us a trusted name in the industry and we seek enthusiastic and dedicated individuals to join our team. We are now recruiting for a Mobility Advisor to join our Sales department.

You will handle inbound calls from customers looking to order a wheelchair accessible vehicle and outbound calls to existing customers to renew their lease. Hours of work are Monday – Thursday, 8.45am – 6pm and Friday 9am – 5pm with an additional Saturday shift from 9am – 5pm, occurring once every 4-6 weeks and the salary is £13.45 per hour + bonus. This position provides an excellent opportunity to become part of a forward-thinking and dedicated company.

Why Join Us?

  • Generous Annual Leave: Enjoy 25 days of holiday, plus 8 bank holidays.
  • Financial Security: Access our group life scheme and annual profit share.
  • Competitive Growth: Annual salary reviews to ensure you're rewarded for your contributions.
  • 24/7 Health Support: GP24 by HealthHero provides virtual GP services and second opinions for you and your family, 24/7/365.
  • Benefits package: Enjoy industry-leading perks and discounts at your fingertips plus a holiday purchase scheme and EV leasing through OctopusEV.
  • Convenient On-Site Facilities: Free staff parking and an on-site cafeteria for your convenience.
  • Sustainable Travel: Save on your commute with our cycle-to-work scheme.
  • Continuous Development: Frequent learning opportunities to help you grow professionally.
  • Exclusive Discounts: Take advantage of after-sales discounts for yourself, friends, and family.
  • Recognition and Rewards: Celebrate your success with our company values and long-service awards program.

The main duties of the role are:

  • Answer inbound calls, emails and website enquiries from mobility customers who are interested in buying a new wheelchair accessible vehicle, asking qualification questions, and offering the best solution tailored to their needs.
  • Courtesy calling existing customers who are 3-6 months away from renewing their lease and looking to start the renewal process.
  • Achieve monthly and quarterly targets to maximise all sales opportunities.
  • Making sure that all customer data is kept up to date.

To be effective in this role, you will have:

  • Previous sales experience, ideally within a call centre environment.
  • Exceptional customer service skills.
  • The ability to empathise with vulnerable customers.

Previous experience in the motor industry would be advantageous but is not essential. We are an Equal Opportunities employer and encourage applications from all members of the community. We are committed to the disability confident initiative, and creating an inclusive workplace where all individuals, regardless of disability, have the opportunity to thrive. We encourage applications from candidates with disabilities and will make reasonable adjustments where required to support you through the recruitment process and beyond. We will offer a guaranteed interview to any applicant who considers themselves to be disabled, and who meets the requirements for the post. We appreciate all applications, but only shortlisted candidates will be contacted for an interview. Thank you for considering Allied Vehicles as your potential employer. We look forward to reviewing your application.

Mobility Advisor in Glasgow employer: Allied Vehicles Limited

At Allied Vehicles, we pride ourselves on being a family-run business that values our employees and fosters a supportive work culture. With a comprehensive benefits package, including generous annual leave, continuous development opportunities, and a commitment to employee well-being, we create an environment where you can thrive both personally and professionally. Join us in Scotland, where your contributions will be recognised and rewarded, and be part of a team dedicated to making a difference in the mobility sector.

Allied Vehicles Limited

Contact Details:

Allied Vehicles Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Mobility Advisor in Glasgow

Leverage Your Network

In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!

Show Your Skills Through Real-World Results

When targeting a full-time role like Mobility Advisor at Allied Vehicles Limited, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!

Engage with Sales Communities

Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.

Direct Applications Matter

While we all know the online application route, consider sending direct applications to companies you admire, including Allied Vehicles Limited. Tailor your message to explain why you’re drawn to them and how you can contribute as a Mobility Advisor. Sometimes, a personal touch can grab attention faster than a generic application!

We think you need these skills to ace Mobility Advisor in Glasgow

Communication Skills
Problem-Solving Skills
Teamwork
Attention to Detail
Adaptability
Customer Service
Customer Service Skills

Some tips for your application 🫡

Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!

Tailor Your Message for Allied Vehicles Limited:When writing your cover letter, make sure to tailor your message specifically for Allied Vehicles Limited. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!

Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!

Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!

How to prepare for a job interview at Allied Vehicles Limited

Know Your Sales Methodologies

Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Allied Vehicles Limited that you understand the role and can hit the ground running in the sales game.

Demonstrate Your Deal-Making Skills

Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Allied Vehicles Limited that you’re not just about numbers but also about building lasting connections in business development.

Prepare for Role-Play Scenarios

In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!

Align Your Goals with the Company’s Vision

Take a moment to reflect on how your career ambitions align with Allied Vehicles Limited’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.