At a Glance
- Tasks: Join our mobile team to service vehicles at customers' locations, ensuring top-notch customer care.
- Company: Allied Autocare is a leading vehicle service provider focused on quality and customer satisfaction.
- Benefits: Enjoy 25 days holiday, competitive salary reviews, and 24/7 health support for you and your family.
- Why this job: Be part of a supportive team with opportunities for growth and industry-leading perks.
- Qualifications: Level 2 or 3 qualification in light vehicle maintenance required; full driving licence essential.
- Other info: We promote inclusivity and offer guaranteed interviews for candidates with disabilities.
The predicted salary is between 24000 - 36000 Β£ per year.
Allied Autocare are recruiting now for a Mobile Service Technician in the Central Belt of Scotland area to join our busy mobile team. Working closely with our call centre bookings team, with ambition to grow your own network, and deliver against targets, you will have an excellent eye for detail and exceptional customer service standards. With a focus on team-work and individual working, you will provide an efficient service to all our customers.
This is a mobile role, servicing customers' vehicles at their home or place of work. It would include travelling to various locations to carry out your work. Hours of work are Monday-Friday, 8.30am β 5.30pm. Salary is dependent on qualifications/experience. This role attracts a service van and fuel card for business use.
The ideal candidate will:
- Possess a level 2 or level 3 qualification in light vehicle maintenance and repair or equivalent
- Be able to diagnose faults using manufacturer and generic electronic diagnostic equipment
- Carry out inspections to VOSA standards
- Service, maintain and repair vehicles
- Complete all paperwork in an efficient and accurate manner
- Work as part of a team whilst also being able to work on your own and use your initiative
What we need from you:
- Your own set of tools
- Full Driving Licence
Why Join Us? We believe in taking care of our people, and thatβs why we offer a fantastic benefits package designed to support your well-being, career growth, and lifestyle:
- Generous Annual Leave: Enjoy 25 days of holiday, plus 8 bank holidays.
- Financial Security: Access our group life scheme and annual profit share.
- Competitive Growth: Annual salary reviews to ensure you're rewarded for your contributions.
- 24/7 Health Support: GP24 by HealthHero provides virtual GP services and second opinions for you and your family, 24/7/365.
- Benefits package: Enjoy industry-leading perks and discounts at your fingertips plus a holiday purchase scheme and EV leasing through OctopusEV.
- Sustainable Travel: Save on your commute with our cycle-to-work scheme.
- Continuous Development: Frequent learning opportunities to help you grow professionally.
- Exclusive Discounts: Take advantage of after-sales discounts for yourself, friends, and family.
- Recognition and Rewards: Celebrate your success with our company values and long-service awards program.
We are an Equal Opportunities employer and encourage applications from all members of the community. We are committed to the disability confident initiative, and creating an inclusive workplace where all individuals, regardless of disability, have the opportunity to thrive. We encourage applications from candidates with disabilities and will make reasonable adjustments where required to support you through the recruitment process and beyond. We will offer a guaranteed interview to any applicant who considers themselves to be disabled, and who meets the requirements for the post.
We appreciate all applications, but only shortlisted candidates will be contacted for an interview. Thank you for considering Allied Vehicles as your potential employer. We look forward to reviewing your application.
Mobile Service Technician (Leicester) employer: Allied Vehicles Group
Contact Detail:
Allied Vehicles Group Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Mobile Service Technician (Leicester)
β¨Tip Number 1
Network with current or former Mobile Service Technicians to gain insights about the role and the company culture. This can help you understand what they value in candidates and give you an edge during the interview.
β¨Tip Number 2
Familiarise yourself with the latest diagnostic equipment and techniques used in the industry. Being knowledgeable about current tools and technologies will demonstrate your commitment to the role and your ability to adapt.
β¨Tip Number 3
Prepare to discuss specific examples of how you've provided exceptional customer service in previous roles. Highlighting your experience in dealing with customers will show that you understand the importance of this aspect in a mobile service position.
β¨Tip Number 4
Research Allied Vehicles Group and their values. Understanding their mission and how they support their employees can help you align your answers during the interview, making you a more appealing candidate.
We think you need these skills to ace Mobile Service Technician (Leicester)
Some tips for your application π«‘
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Mobile Service Technician position. Tailor your application to highlight relevant experience and skills.
Highlight Relevant Qualifications: Make sure to emphasise your level 2 or level 3 qualification in light vehicle maintenance and repair. Include any specific training or certifications that relate to the role, such as experience with diagnostic equipment.
Showcase Customer Service Skills: Since the role involves providing exceptional customer service, include examples of how you've successfully interacted with customers in previous roles. This could be through direct service, problem-solving, or teamwork.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A well-presented application reflects attention to detail, which is crucial for this role.
How to prepare for a job interview at Allied Vehicles Group
β¨Showcase Your Technical Skills
Make sure to highlight your qualifications in light vehicle maintenance and repair. Be prepared to discuss specific experiences where you diagnosed faults or carried out repairs, as this will demonstrate your expertise to the interviewers.
β¨Emphasise Customer Service
Since this role involves direct interaction with customers, it's crucial to showcase your exceptional customer service skills. Share examples of how you've gone above and beyond to ensure customer satisfaction in previous roles.
β¨Demonstrate Teamwork and Initiative
The job requires both teamwork and the ability to work independently. Prepare to discuss situations where you successfully collaborated with a team, as well as instances where you took the initiative to solve problems on your own.
β¨Prepare for Practical Questions
Expect practical questions related to vehicle diagnostics and maintenance. Brush up on your knowledge of VOSA standards and be ready to explain how you would approach common issues you might encounter in the field.