Mobility Technician in Glasgow

Mobility Technician in Glasgow

Glasgow Full-Time 11 - 16 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Diagnose, repair, and service mobility products while providing excellent customer support.
  • Company: Join a leading UK provider of mobility solutions with a family-oriented culture.
  • Benefits: Enjoy 25 days holiday, competitive salary, health support, and exclusive discounts.
  • Why this job: Make a real difference in people's lives while growing your skills in a supportive environment.
  • Qualifications: Experience in electrical/mechanical repairs and strong customer service skills required.
  • Other info: Flexible working hours and opportunities for continuous professional development.

The predicted salary is between 11 - 16 £ per hour.

Mobility Solutions, part of the Allied Vehicles Group, is a leading UK provider of mobility products and services. We help customers live independently by offering a wide range of mobility scooters, wheelchairs, and related solutions. Our business operates across multiple channels: in-store, field sales, online, call centre, after-sales support, logistics, and stock management. We are a driven, high performance, family business, that achieves our goals through engaging our people and maximising opportunities. Our commitment to quality and innovation has made us a trusted name in the industry and we seek enthusiastic and dedicated individuals to join our team.

You will diagnose, repair and service a range of mobility products and equipment, including powerchairs, wheelchairs, rise recliner chairs and mobility beds. You will also deliver, install and demonstrate these products to our customers whilst providing excellent customer service. Hours of work are Monday to Friday, 8.30am – 5pm and the salary is £13.67 per hour. This position provides an excellent opportunity to become part of a forward-thinking and dedicated company.

Why Join Us?

  • Generous Annual Leave: Enjoy 25 days of holiday, plus 8 bank holidays.
  • Financial Security: Access our group life scheme and annual profit share.
  • Competitive Growth: Annual salary reviews to ensure you're rewarded for your contributions.
  • 24/7 Health Support: GP24 by HealthHero provides virtual GP services and second opinions for you and your family, 24/7/365.
  • Benefits package: Enjoy industry-leading perks and discounts at your fingertips plus a holiday purchase scheme and EV leasing through OctopusEV.
  • Convenient On-Site Facilities: Free staff parking and an on-site cafeteria for your convenience.
  • Sustainable Travel: Save on your commute with our cycle-to-work scheme.
  • Continuous Development: Frequent learning opportunities to help you grow professionally.
  • Exclusive Discounts: Take advantage of after-sales discounts for yourself, friends, and family.
  • Recognition and Rewards: Celebrate your success with our company values and long-service awards program.

The main duties of the role are:

  • Unpacking, assembling and testing of new products and equipment prior to sale.
  • Diagnosing and repairing all manner of mobility equipment.
  • Undertaking product servicing in line with manufacturer’s guidelines.
  • Using the tools/software provided by manufacturers and Allied to ensure productive and efficient repair times.
  • Delivering and installing products in customer’s homes including product demonstrations and providing guidance on the safe use of the equipment.
  • Ad-hoc delivery/collection requests.
  • Discussing any issues with customers and providing assistance over the phone.

To be effective in this role, you will have:

  • Experience of electrical/mechanical product repairs and maintenance.
  • General electrical/mechanical engineering knowledge.
  • Excellent customer service skills.
  • Good geographical knowledge.
  • A Driving licence is essential for this role.

We are an Equal Opportunities employer and encourage applications from all members of the community. We are committed to the disability confident initiative, and creating an inclusive workplace where all individuals, regardless of disability, have the opportunity to thrive. We encourage applications from candidates with disabilities and will make reasonable adjustments where required to support you through the recruitment process and beyond. We will offer a guaranteed interview to any applicant who considers themselves to be disabled, and who meets the requirements for the post. We appreciate all applications, but only shortlisted candidates will be contacted for an interview. Thank you for considering Allied Vehicles as your potential employer. We look forward to reviewing your application.

Mobility Technician in Glasgow employer: Allied Vehicles Group

At Mobility Solutions, part of the Allied Vehicles Group, we pride ourselves on being a family-oriented employer that values our people and their contributions. With a strong commitment to employee well-being, we offer an impressive benefits package, including generous annual leave, continuous development opportunities, and a supportive work culture that fosters growth and innovation. Join us in making a meaningful impact in the lives of our customers while enjoying a rewarding career in a forward-thinking environment.
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Contact Detail:

Allied Vehicles Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Mobility Technician in Glasgow

✨Tip Number 1

Get to know the company! Research Mobility Solutions and understand their products and values. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.

✨Tip Number 2

Practice your customer service skills! Since you'll be interacting with customers regularly, think of examples from your past experiences where you've provided excellent service. Be ready to share these stories during your interview.

✨Tip Number 3

Show off your technical skills! Brush up on your electrical and mechanical knowledge, and be prepared to discuss how you've diagnosed and repaired equipment in the past. This will demonstrate your capability as a Mobility Technician.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and keen to join our family at Allied Vehicles.

We think you need these skills to ace Mobility Technician in Glasgow

Electrical Product Repair
Mechanical Product Repair
Customer Service Skills
Product Assembly
Product Testing
Product Servicing
Geographical Knowledge
Driving Licence
Problem-Solving Skills
Communication Skills
Technical Aptitude
Installation Skills
Demonstration Skills

Some tips for your application 🫡

Show Your Passion: When writing your application, let us see your enthusiasm for mobility solutions! Share why you’re excited about helping customers live independently and how your skills align with our mission.

Tailor Your CV: Make sure your CV highlights relevant experience in electrical/mechanical repairs and customer service. We want to see how your background fits the Mobility Technician role, so don’t be shy about showcasing your skills!

Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your experiences and achievements, making it easy for us to see why you’d be a great fit for our team.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at Allied Vehicles Group

✨Know Your Mobility Products

Familiarise yourself with the range of mobility products that the company offers, such as powerchairs and wheelchairs. Understanding their features and common issues will help you demonstrate your knowledge during the interview.

✨Showcase Your Customer Service Skills

Prepare examples of how you've provided excellent customer service in the past. Since this role involves interacting with customers, being able to share specific instances where you resolved issues or helped someone will make a strong impression.

✨Brush Up on Technical Knowledge

Review basic electrical and mechanical engineering principles relevant to mobility equipment. Be ready to discuss your experience with repairs and maintenance, as well as any tools or software you've used in previous roles.

✨Demonstrate Your Problem-Solving Skills

Think of scenarios where you've had to diagnose and fix problems quickly. The interviewers will be looking for your ability to think on your feet, so having a few examples ready will show that you're proactive and resourceful.

Mobility Technician in Glasgow
Allied Vehicles Group
Location: Glasgow
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