At a Glance
- Tasks: Manage scheduling, resource allocation, and financial reporting for security operations.
- Company: Join a leading security solutions provider with a focus on innovation.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Dynamic team environment with a focus on continuous improvement.
- Why this job: Be at the forefront of operational excellence and make a real impact.
- Qualifications: Strong analytical skills and experience with data management systems.
The predicted salary is between 30000 - 40000 £ per year.
The Area Operations Controller role is responsible for the proactive setup, scheduling, and maintenance of our Security solutions operation. The Area Operations Controller is vital for ensuring compliance with contractual agreements, optimising gross margins and ensuring the timely deployment of frontline personnel. You will be a data and systems expert, using platforms like Javelin, DOMO, and Looker Studio to manage schedules, track performance and work closely with operational teams to ensure accurate pay and customer invoicing across the TSS Retail Business.
Key Responsibilities
- System and Contract Setup: Take ownership and responsibility for the accurate and compliant system setup of all customer requirements, including work orders, locations and post instructions, skills and license management, health and safety requirements and system compliance.
- Scheduling and Resource Management: Drive maximum efficiency in regular scheduling performance. Continually monitor output and make necessary changes to improve coverage and functional efficiency. Manage the long and short term deployment and distribution of frontline employees to ensure 100% coverage of customer requirements. Support the business by highlighting resource gaps to operational teams and managing frontline employee absence requests in line with company processes while ensuring sufficient cover availability.
- Financial Control & Reporting: Maximise gross margin control by proactively monitoring employee pay and customer charge rate to prevent pay/invoice queries. Work closely with operational teams to ensure officer pay is correct and assist in the investigation and resolution of pay & invoice discrepancies, escalating to management, payroll and the scheduling manager as required. Generate regular and ad hoc performance reports using data analytics platforms (Javelin, DOMO, Looker Studio).
- Continuous Improvement & Collaboration: Maintain accurate system data, supporting the business when updates or changes are required (admin changes such as phone numbers, changes in demand etc). Collaborate with colleagues to drive continuous departmental and company performance improvement across the business.
Area Operations Controller in Leeds employer: Allied Universal
As an Area Operations Controller, you will thrive in a dynamic work environment that prioritises innovation and collaboration. Our company offers competitive benefits, a supportive culture that encourages professional growth, and the opportunity to work with cutting-edge data analytics tools. Located in a vibrant area, we foster a sense of community and teamwork, making it an excellent place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Area Operations Controller in Leeds
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their operations and how your skills can help optimise their processes. This will show you're genuinely interested and ready to contribute.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online resources to refine your answers. Focus on how your experience aligns with the responsibilities of the Area Operations Controller role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Area Operations Controller in Leeds
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the Area Operations Controller role. Highlight your experience with scheduling, resource management, and any data analytics platforms you've used. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our team. Be sure to mention your familiarity with compliance and financial control, as these are key for us.
Showcase Your Data Skills:Since this role involves using platforms like Javelin, DOMO, and Looker Studio, make sure to mention any relevant experience you have with these tools. We love data-driven decision-making, so let us know how you've used data to improve operations in the past!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it's super easy!
How to prepare for a job interview at Allied Universal
✨Know Your Systems
Familiarise yourself with the platforms mentioned in the job description, like Javelin, DOMO, and Looker Studio. Be ready to discuss how you've used similar systems in the past and how you can leverage them for scheduling and performance tracking.
✨Demonstrate Compliance Knowledge
Understand the importance of compliance in operations. Prepare examples of how you've ensured compliance with contractual agreements or health and safety requirements in previous roles. This will show that you take ownership seriously.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss specific instances where you've identified resource gaps or resolved discrepancies in pay and invoicing. Highlight your analytical skills and how you can contribute to maximising gross margins.
✨Emphasise Collaboration
The role requires working closely with operational teams, so be ready to share experiences where you've successfully collaborated with others. Discuss how you drive continuous improvement and support team performance, as this is key to the Area Operations Controller position.
