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- Tasks: Provide tech support in schools, troubleshoot computers, and repair printers daily.
- Company: Join Allied Technical Services, a supportive team focused on relationships and tech innovation.
- Benefits: Enjoy a competitive salary, company laptop, paid mileage, life insurance, and growth opportunities.
- Why this job: Work with cutting-edge tech in a friendly environment that values your development.
- Qualifications: Technical support skills, experience with desktop computers, and a valid UK driving licence required.
- Other info: Enhanced DBS check needed; entry-level position with genuine progression opportunities.
The predicted salary is between 22000 - 30000 £ per year.
This is a full-time on-site role for an IT Support Technician working in schools in the Chelmsford area. The IT Support Technician will be responsible for providing technical support, troubleshooting desktop computers, printer support, and computer repair on a day-to-day basis. This is a field-based role; hence, a valid UK driving licence and your own car are essential. In addition, as the role includes working in the Education Sector, an Enhanced DBS check will be carried out.
Qualifications
- Technical Support and Troubleshooting skills
- Desktop Computers and Printer Support experience
- Computer Repair knowledge
- Strong problem-solving abilities
- CompTIA A+ certification is a plus
- Experience working in a similar role
- IT-related degree or certification
What’s on Offer?
- Competitive salary (£26,000 - £30,000, based on experience)
- Company laptop and phone
- Paid mileage and expenses covered
- Life Insurance
- Work with cutting-edge tech across varied environments
- Join a friendly, supportive team that values relationships over sales
- Genuine opportunities for progression and development
Seniority level: Entry level
Employment type: Full-time
Job function: Information Technology
IT Support Technician (Field Based) employer: Allied Technical Services (UK) Ltd.
Contact Detail:
Allied Technical Services (UK) Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Technician (Field Based)
✨Tip Number 1
Familiarise yourself with the specific technical requirements mentioned in the job description. Make sure you can confidently discuss your experience with desktop computers, printer support, and troubleshooting during any informal conversations or networking events.
✨Tip Number 2
Since this role is field-based, highlight your driving experience and ensure your vehicle is ready for travel. Being able to demonstrate your reliability and readiness to visit various schools will set you apart from other candidates.
✨Tip Number 3
Connect with current employees or alumni who have worked in similar roles within the education sector. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your fit for the position.
✨Tip Number 4
Prepare for potential questions about problem-solving scenarios. Think of examples from your past experiences where you successfully resolved technical issues, as this will showcase your abilities and align with the job's requirements.
We think you need these skills to ace IT Support Technician (Field Based)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your technical support and troubleshooting skills, as well as any experience with desktop computers and printers. Mention your CompTIA A+ certification if you have it, and include any relevant IT-related degrees or certifications.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the education sector. Discuss your problem-solving abilities and how they can benefit the schools you'll be working with. Be sure to mention your valid UK driving licence and availability for fieldwork.
Highlight Relevant Experience: If you've worked in a similar role before, make sure to detail your responsibilities and achievements. Use specific examples of how you've successfully provided technical support or resolved issues in past positions.
Prepare for the DBS Check: Since an Enhanced DBS check will be carried out, be ready to provide any necessary information. It’s good to mention your understanding of the importance of safeguarding in the education sector in your application.
How to prepare for a job interview at Allied Technical Services (UK) Ltd.
✨Showcase Your Technical Skills
Be prepared to discuss your technical support and troubleshooting skills in detail. Bring examples of past experiences where you successfully resolved issues with desktop computers or printers, as this will demonstrate your hands-on knowledge.
✨Highlight Problem-Solving Abilities
Employers love candidates who can think on their feet. Prepare a few scenarios where you faced a challenging technical problem and explain how you approached it and what the outcome was. This will showcase your strong problem-solving abilities.
✨Understand the Education Sector
Since this role involves working in schools, it’s beneficial to understand the unique challenges faced in the education sector. Research common IT issues in schools and be ready to discuss how you would address them.
✨Prepare for the DBS Check
As an Enhanced DBS check will be carried out, be ready to discuss your background and any relevant experiences. Being open and honest about your history will help build trust with your potential employer.
