At a Glance
- Tasks: Assist customers, manage stock, and provide excellent service in a supportive team.
- Company: Join RS Group, a leader in engineering solutions for over 80 years.
- Benefits: Enjoy competitive pay, health cover, pension scheme, and personal development opportunities.
- Other info: Dynamic work environment with opportunities for growth and a focus on inclusivity.
- Why this job: Make a real impact while building relationships and solving customer problems.
- Qualifications: Customer service experience, strong communication skills, and a positive attitude.
The predicted salary is between 24000 - 36000 € per year.
Location - Leeds
If you are looking for a rewarding opportunity and working as part of a supportive team, then this is the role for you. Based in our RS Local Corby Branch.
Working alongside our amazing branch team, you will divide your time between communicating effectively with our trade customers at our branch to help them find just what they need and keeping on top of our stock and inventory. Full training will be provided, but a can-do attitude is all that it takes to succeed in this role.
What you will be doing:
As a Branch Assistant, you will be reporting directly to the Branch Manager. Within the Branch, you will provide excellent customer service by helping identify our customers’ needs and requirements by building strong relationships and investigating and resolving customer issues from general and technical questions whilst advising on delivery options and dispatches. You will also be responsible for some warehouse and stock management picking and packing activities.
What do I need to be successful?
- Some experience in a Customer Service or Retail role
- Strong communication skills
- The ability to multi-task and put your attention to different areas of work throughout your day
- Computer literacy
- A friendly face and a can-do attitude
What’s in it for you?
- Option to join - Generous Defined Contribution Pension scheme.
- Option to join - Aviva Private Health Medical cover.
- Option to join - AXA PPP Health Cash Plan.
- Option to join – Save as you Earn Employee Share Scheme.
- Option to buy more days’ holiday per annum.
- Annual Employee Performance Bonus scheme.
- Preferential discounts on Personal Contract Hire for brand new vehicles for family & friends.
- Employee Assistance Programme.
- Cycle to Work Scheme.
- Company workwear & PPE.
- A wide range of personal development programmes to build on your strengths.
We are RS Group. At RS we’ve been solving engineering problems for over 80 years: big ones, small ones, easy and difficult ones. We turn the ‘what ifs’ into the ‘why nots’, the impossible into the possible. Our purpose? Making amazing happen for a better world.
We offer service and product solutions. We send out a parcel every 2 seconds, to over 130 countries. We provide over 700,000 in-stock and over 3 million unstocked products to more than 1.2 million customers.
We want people like you, as you are curious about things, you like doing things differently and also in a human way with empathy. Because that’s exactly how we partner with people – our customers, suppliers, colleagues and communities – to solve problems.
We’ll also invest in your development and wellbeing – because building a more diverse and inclusive culture, being ethical, responsible and committed to our Environment, Social and Governance (ESG) action plan is at the heart of everything we do.
Come and join us and we’ll help you to think big, do more and unleash your brilliance, so you do amazing things too.
Branch Assistant in Leeds employer: Allied Electronics & Automation
At RS Group, we pride ourselves on being an excellent employer, offering a supportive work culture where teamwork and personal development are at the forefront. Located in Leeds, our Branch Assistant role provides not only competitive benefits such as a generous pension scheme and health cover options but also opportunities for growth through various personal development programmes. Join us to be part of a company that values curiosity, empathy, and innovation, ensuring you can thrive while making a meaningful impact.
Contact Detail:
Allied Electronics & Automation Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Branch Assistant in Leeds
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on RS Group. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your communication skills! As a Branch Assistant, you'll be chatting with customers all day. Try role-playing common customer scenarios with a friend or family member to boost your confidence and improve your responses.
✨Tip Number 3
Show off your can-do attitude! During interviews, share examples of how you've tackled challenges in previous roles. Highlighting your problem-solving skills will resonate well with the hiring team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our amazing team at RS Group. Don’t miss out on this opportunity!
We think you need these skills to ace Branch Assistant in Leeds
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your friendly side and can-do attitude. Remember, we’re looking for someone who fits in with our supportive team.
Tailor Your Application:Make sure to tailor your application to the Branch Assistant role. Highlight any relevant customer service or retail experience you have, and mention how your skills align with what we’re looking for. This shows us you’ve done your homework!
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, just like you’ll be using with our trade customers at the branch!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re on your way to joining our amazing team!
How to prepare for a job interview at Allied Electronics & Automation
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Branch Assistant. Familiarise yourself with customer service principles and stock management processes. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since strong communication is crucial for this position, prepare examples of how you've effectively communicated with customers in past roles. Think about times when you resolved issues or built relationships, as these stories will demonstrate your ability to connect with trade customers.
✨Emphasise Your Can-Do Attitude
The job description highlights the importance of a can-do attitude. Be ready to discuss situations where you've tackled challenges head-on or gone above and beyond to help a customer. This will show that you embody the spirit they're looking for in a team member.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the branch's operations, team dynamics, or training opportunities. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.
