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- Tasks: Assist customers, manage stock, and provide excellent service in a dynamic branch environment.
- Company: Join RS Group, a leader in engineering solutions with over 80 years of experience.
- Benefits: Enjoy a competitive salary, health cover, pension scheme, and personal development opportunities.
- Why this job: Be part of a supportive team and make a real impact on customer satisfaction.
- Qualifications: Customer service experience, strong communication skills, and a friendly attitude.
- Other info: Great career growth potential in a diverse and inclusive workplace.
The predicted salary is between 24000 - 36000 £ per year.
If you are looking for a rewarding opportunity and working as part of a supportive team, then this is the role for you. Based in our RS Local Corby Branch, you will divide your time between communicating effectively with our trade customers at our branch to help them find just what they need and keeping on top of our stock and inventory. Full training will be provided, but a can-do attitude is all that it takes to succeed in this role.
What you will be doing:
- Providing excellent customer service by helping identify our customers’ needs and requirements.
- Building strong relationships and investigating and resolving customer issues from general and technical questions whilst advising on delivery options and dispatches.
- Responsible for some warehouse and stock management picking and packing activities.
What do I need to be successful?
- Some experience in a Customer Service or Retail role.
- Strong communication skills.
- The ability to multi-task and put your attention to different areas of work throughout your day.
- Computer literacy.
- A friendly face and a can-do attitude.
What’s in it for you?
- Generous Defined Contribution Pension scheme.
- Aviva Private Health Medical cover.
- AXA PPP Health Cash Plan.
- Save as you Earn Employee Share Scheme.
- Option to buy more days’ holiday per annum.
- Annual Employee Performance Bonus scheme.
- Preferential discounts on Personal Contract Hire for brand new vehicles for family & friends.
- Employee Assistance Programme.
- Cycle to Work Scheme.
- Company workwear & PPE.
- A wide range of personal development programmes to build on your strengths.
We are RS Group. We’ve been solving engineering problems for over 80 years: big ones, small ones, easy and difficult ones. We turn the ‘what ifs’ into the ‘why nots’, the impossible into the possible. Our purpose? Making amazing happen for a better world.
We offer service and product solutions. We send out a parcel every 2 seconds, to over 130 countries. We provide over 700,000 in-stock and over 3 million unstocked products to more than 1.2 million customers.
We want people like you, as you are curious about things, you like doing things differently and also in a human way with empathy. Because that’s exactly how we partner with people – our customers, suppliers, colleagues and communities – to solve problems.
We’ll also invest in your development and wellbeing – because building a more diverse and inclusive culture, being ethical, responsible and committed to our Environment, Social and Governance (ESG) action plan is at the heart of everything we do. Come and join us and we’ll help you to think big, do more and unleash your brilliance, so you do amazing things too.
Branch Assistant in Leeds employer: Allied Electronics & Automation
Contact Detail:
Allied Electronics & Automation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Assistant in Leeds
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on RS Group. Understand their values and what they stand for. This will help you connect with the team and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your communication skills! As a Branch Assistant, you'll be interacting with customers all day. Try role-playing common customer scenarios with a friend or family member to boost your confidence and refine your approach.
✨Tip Number 3
Show off your can-do attitude! During interviews, share examples of how you've tackled challenges in previous roles. Highlighting your problem-solving skills will resonate well with the hiring team and demonstrate that you're ready to jump in and help.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and keen to join the RS Group family. Don’t miss out on this opportunity!
We think you need these skills to ace Branch Assistant in Leeds
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how your friendly attitude aligns with our team culture.
Tailor Your Experience: Make sure to highlight any relevant experience in customer service or retail. We’re looking for strong communication skills and a can-do attitude, so share specific examples of how you've excelled in these areas.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that make it easy for us to see how you meet the requirements. Avoid fluff and focus on what makes you a great fit for the Branch Assistant role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our amazing team!
How to prepare for a job interview at Allied Electronics & Automation
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Branch Assistant role. Familiarise yourself with the key responsibilities like customer service, stock management, and communication with trade customers. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your People Skills
Since this role involves building strong relationships with customers, be prepared to share examples of how you've successfully interacted with customers in previous roles. Highlight your strong communication skills and any experience you have in resolving issues or providing excellent service.
✨Demonstrate Your Can-Do Attitude
The job description emphasises a can-do attitude, so be ready to discuss times when you've tackled challenges head-on. Share specific examples where your positive approach made a difference, whether in a customer service scenario or during a busy workday.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the company and the role. You might ask about the team dynamics, training opportunities, or how success is measured in the Branch Assistant position. It’s a great way to demonstrate your enthusiasm and curiosity.