Resourcing & Planning Specialist

ABF is a multinational business with over 125,000 employees worldwide. The ABF Grocery division, of which we are part, contains a number of household name brands including Kingsmill, Patak’s, Blue Dragon, Raja Spices, Jordans and Dorset cereals, Ryvita and Silver Spoon. Our Grocery Service Centre, based near Liverpool, is a hub for transactional activity across multiple ABF companies within the ABF Grocery division. Supporting some of our well-known brands such as Kingsmill, Pataks, Blue Dragon, Jordans, Ryvita and Silver Spoon, amongst others. We are looking for an experienced ERP (D365) Application Support Analyst responsible for the continual delivery of services, support, maintenance, and assisting in projects in relation to our Dynamics 365. You will be operating as part of a team of Application Support Analysts delivering related services and supporting the underpinning applications in the portfolio as well as ensuring services are continually developed & improved. The role of the ERP Application Support Analyst is to resolve application usage issues and problem resolution within our agreed SLAs, this includes but not limited to: ✔️ Assisting with the daily maintenance of the software within our application portfolio. ✔️ Performing required project support/development. This role may also require out of hours support as well as performing additional duties as agreed with the Head of Application Support Manager. ✨ Competitive Benefits Package including: &##Competitive Salary – £40,000 – £45,000pa &##Generous Leave – 25 days holiday + bank holidays &##Free Onsite Parking &##Employee Assistance Programme &##Health Cash Plan &##Holiday Purchase Scheme &##Pension Scheme &##Eyecare Vouchers &##Cycle to Work Scheme ⚡ Electric Car Scheme &##Employee Referral Scheme &##Discount Scheme Demonstrable expertise in maintenance of Business Rules and Business Configuration. ✔️ Creation of Functional and Technical Specifications documentation for improvement projects including specifications for configuration changes, data migration, and system integrations. ✔️ Building and configuring of business workflows. ✔️