Allied Bakeries, part of Associated British Foods, is seeking a Consumer Care Advisor in Liverpool to manage consumer inquiries and complaints via phone, email and social media, while upholding the brand voice. You will monitor KPIs, produce reports and escalate complex issues to senior stakeholders.
Hybrid working is offered with two office days per week. The role emphasizes empathetic resolutions, timely responses, and strong communication skills to maintain customer trust and brand integrity.
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Social Media & Consumer Care Specialist (Hybrid) in Liverpool employer: Allied Bakeries | part of Associated British Foods plc
Allied Bakeries is an exceptional employer, offering a dynamic and supportive work environment in Newcastle-under-Lyme. With a strong focus on safety and continuous improvement, employees benefit from extensive leadership development opportunities, competitive salaries, and a comprehensive benefits package including private healthcare and generous annual leave. Join a passionate team that values inclusivity and empowers you to make a meaningful impact in the fast-paced world of bakery production.
Contact Details:
Allied Bakeries | part of Associated British Foods plc Recruitment Team
