Allied Bakeries Ltd. in Liverpool is seeking a Consumer Care Advisor to manage consumer enquiries and complaints from initial contact through resolution.
You will respond across phone, email and social media, reflecting the brand voice. Reporting to the Consumer Care Team Leader, you will monitor KPIs, provide timely, empathetic responses, produce reports and escalate complex complaints to senior stakeholders.
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Consumer Care Specialist - Social Media & Escalations in West Kirby employer: Allied Bakeries Ltd.
As a Line Technician, you will thrive in a dynamic and supportive work environment that prioritises health, safety, and quality. Our company fosters a culture of continuous improvement, offering ample opportunities for professional growth and development while ensuring that you play a vital role in delivering high-quality products. Located in a state-of-the-art facility, we provide competitive benefits and a collaborative atmosphere where your contributions are valued and recognised.