Allica Bank is seeking a Customer Service Advisor to deliver 1st line support to Retail and SME customers via chat and telephone, handling inquiries, payments, and complaints while upholding our values and standards.
You will use core banking systems, apply KYC processes, and collaborate across teams to ensure timely, high-quality service in a flexible, hybrid environment. Excellent written and verbal communication is essential, along with resilience in demanding situations.
Banking Customer Support Advisor — Hybrid in Milton Keynes employer: Allica
Allica Bank is an excellent employer that prioritises employee growth and development within a dynamic and supportive work culture. Located in a vibrant area, we offer competitive benefits and the opportunity to make a meaningful impact in the lending sector, ensuring fair outcomes for our customers while fostering strong relationships. Join us to be part of a team that values innovation and collaboration as we scale our operations.
