Lending Servicing Specialist β€” AI-Driven Customer Ops in Manchester

Lending Servicing Specialist β€” AI-Driven Customer Ops in Manchester

Manchester Full-Time 29700 - 36300 Β£ / year (est.) Home office (partial)
Allica

At a Glance

  • Tasks: Deliver exceptional service for Commercial Lending clients and manage various servicing activities.
  • Company: Allica Bank, a forward-thinking bank focused on customer satisfaction.
  • Benefits: Flexible working arrangements, hybrid options, and a focus on work-life balance.
  • Other info: Fast-paced environment with opportunities for continuous improvement and growth.
  • Why this job: Join a dynamic team and make a real difference in customer experiences.
  • Qualifications: Strong communication skills and a passion for improving processes.

The predicted salary is between 29700 - 36300 Β£ per year.

Allica Bank is seeking a Lending Servicing Officer to deliver outstanding in-life servicing for Commercial Lending clients.

You will manage a broad range of servicing activities, respond to inquiries, and work with Relationship Managers and Credit Operations to improve processes and outcomes.

The role emphasises accurate documentation, customer satisfaction and continuous improvement in a fast-paced environment.

Flexible and hybrid working arrangements are available to support work-life balance.

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Lending Servicing Specialist β€” AI-Driven Customer Ops in Manchester employer: Allica

Allica Bank is an exceptional employer, dedicated to fostering a supportive and dynamic work environment for its employees. With a strong focus on employee development, flexible working options, and a commitment to diversity, Allica empowers its team members to thrive while making a meaningful impact in the SME sector. As a rapidly growing fintech firm in Nottingham, employees have the unique opportunity to shape their own portfolios and contribute to the future of relationship banking.

Allica

Contact Details:

Allica Recruitment Team

We think you need these skills to ace Lending Servicing Specialist β€” AI-Driven Customer Ops in Manchester

Customer Service Skills
Documentation Skills
Process Improvement
Communication Skills
Relationship Management
Attention to Detail
Problem-Solving Skills