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- Tasks: Manage relationships with SMEs, understanding their needs and providing tailored banking solutions.
- Company: Allica Bank is the UK's fastest-growing fintech, dedicated to supporting established SMEs.
- Benefits: Enjoy flexible working, social activities, private health cover, and a supportive work environment.
- Why this job: Join a dynamic team shaping the future of relationship banking for local businesses.
- Qualifications: Experience in SME banking and commercial lending is essential; strong interpersonal skills are a must.
- Other info: Diversity is valued here; we encourage applicants from all backgrounds.
The predicted salary is between 28800 - 48000 £ per year.
Join to apply for the Relationship Manager – Black Country role at Allica Bank
Join to apply for the Relationship Manager – Black Country role at Allica Bank
About Allica Bank
Allica is the UK’s fastest growing company – and the fastest-growing financial technology (Fintech) firm ever. Our purpose is to help established SMEs, one of the last major underserved opportunities in Fintech.
About Allica Bank
Allica is the UK’s fastest growing company – and the fastest-growing financial technology (Fintech) firm ever. Our purpose is to help established SMEs, one of the last major underserved opportunities in Fintech.
Established SMEs are the backbone of local communities – representing over a third of our economy – yet have been largely neglected both by traditional high street banks and modern fintech providers.
Department Description
Our vision is to reimagine Relationship Banking for established SMEs, through the very best people, products and digital tools. We don’t pretend to have all the answers yet, and you will play a role in continuing to shape our offering.
Our Relationship Manager team was formed in 2022 and continues to grow with the Bank at pace. Providing every customer who opens an account with us with a Relationship Manager, to work alongside them and provide outstanding service, is core to our strategy.
In addition to providing outstanding service, our Relationship Managers build deep levels of understanding and trust with their customers, and get to understand their ambitions, goals and motivations. Allica Relationship Managers support their customers through the provision of appropriate Allica Bank products including Business Current Accounts, Savings Accounts, Commercial Loans, Asset Finance and Working Capital Facilities.
All Relationship Manager roles at Allica Bank carry a requirement for new business acquisition as we continue to build the bank. Where portfolios are held, they are built to allow capacity to do this. Relationship Managers will bring, and continue to build, a strong network of trusted SME advisors such as accountants, solicitors, business organisations and others (but not commercial finance brokers – these are looked after by our dedicated broker team). We expect our Relationship Managers to be recognised as valued partners and experts in business finance by their clients and in the communities they serve.
Principal Accountabilities
- Relationship Manage a portfolio of SME customers, understanding customer’s needs and business aspirations, and looking for opportunities to support them via Allica Bank services and through their own external networks
- Originating SME lending opportunities for both existing and new customers from initial enquiry through to completion, including writing credit papers in line with Allica’s credit policy and appetite.
- Delivering the business plan for your local area, and actively managing your objectives and personal development plan.
- Making your colleagues proud that you represent Allica in your local area, by ensuring excellent service for local SME customers, prospects and advisors.
- Working closely and collaboratively with all areas of Allica to ensure a seamless and professional service is always provided.
- Being a positive contributor to Allica’s culture, and always demonstrating the bank’s values
- Complying with all mandatory policies, and adherence to operational procedures to maintain internal controls.
Personal Attributes & Experience
- Highly capable Relationship Manager and Business Developer with a long-term track record of building high-value, trust based and long-lasting referral relationships.
- You will need to have a strong understanding of SME banking, which must include a background in commercial lending.
- You will be able to demonstrate a history of exemplary level of service, and of maximising the value with prospects and customers.
- You will be able to demonstrate a passion for SMEs, be a self-starter and bring an entrepreneurial mindset to your work.
- You will have excellent interpersonal and communication skills together with evidence of strong career progression and/or outperformance.
- You’ll be able to evidence an ability to work expertly with customers, colleagues and advisors to structure new lending proposals and write credit applications.
- You’ll have a proven track record in providing excellent customer service, and in generating new income opportunities whilst effectively managing credit risk.
- You’ll demonstrate an ability to analyse and review financial accounts and associated information.
Working at Allica Bank
At Allica Bank we want to ensure our employees have the right tools and environment in which to succeed in their role and in support of our customers.
Our employees are at the heart of everything we do, so our benefits are designed with you in mind:
- Full onboarding support and continued development opportunities
- Options for flexible working
- Regular social activities
- Pension contributions
- Discretionary bonus scheme
- Private health cover
- Life assurance
- Family friendly policies including enhanced Maternity & Paternity leave
Don’t tick every box?
Don’t worry if you don’t have all the skills or requirements listed on the job description. If you think you’ll be a good fit, we’d still love to hear from you!
Flexible working
We know the ‘9-to-5’ isn’t right for everyone. That’s why Allica Bank is fully committed to flexible and hybrid working. Please let us know what is best for you and, if we can, we will do our best to accommodate.
Diversity
We’re a diverse bunch here at Allica, with all kinds of experiences, backgrounds and lifestyles. Our openness and differences make us stronger, and we want everybody to feel comfortable bringing as much of themselves to work with them as they like.
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Sales and Business Development
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Relationship Manager - Black Country employer: Allica Bank
Contact Detail:
Allica Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Relationship Manager - Black Country
✨Tip Number 1
Network actively within the SME community in the Black Country. Attend local business events, join relevant online forums, and connect with local business owners on platforms like LinkedIn. Building relationships now can give you a head start when applying for the Relationship Manager role.
✨Tip Number 2
Familiarise yourself with Allica Bank's products and services. Understanding their offerings, especially in commercial lending, will help you speak confidently about how you can support SMEs. This knowledge will set you apart during interviews.
✨Tip Number 3
Demonstrate your passion for SMEs by sharing success stories from your previous roles. Highlight instances where you've helped businesses grow or overcome challenges. This will showcase your commitment to the sector and align with Allica's mission.
✨Tip Number 4
Prepare to discuss your approach to building trust-based relationships. Allica values deep connections with clients, so be ready to explain how you would foster these relationships and provide outstanding service to SMEs in your portfolio.
We think you need these skills to ace Relationship Manager - Black Country
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in relationship management and SME banking. Use specific examples that demonstrate your ability to build trust-based relationships and your track record in commercial lending.
Craft a Compelling Cover Letter: In your cover letter, express your passion for supporting SMEs and how your entrepreneurial mindset aligns with Allica Bank's mission. Mention any relevant networks you have that could benefit the role.
Showcase Relevant Skills: Emphasise your interpersonal and communication skills in both your CV and cover letter. Provide examples of how you've successfully managed customer relationships and generated new business opportunities.
Research Allica Bank: Familiarise yourself with Allica Bank's values and culture. Mention in your application how you can contribute positively to their team and align with their vision of reimagining relationship banking for SMEs.
How to prepare for a job interview at Allica Bank
✨Understand Allica Bank's Vision
Before the interview, make sure you have a solid grasp of Allica Bank's mission to support established SMEs. Familiarise yourself with their products and how they aim to reimagine relationship banking. This will show your genuine interest in the role and the company.
✨Demonstrate Your Relationship Management Skills
Be prepared to discuss your previous experience in building trust-based relationships with clients. Share specific examples of how you've successfully managed client portfolios and provided exceptional service, as this is crucial for the Relationship Manager role.
✨Showcase Your Business Development Acumen
Highlight your ability to originate new business opportunities. Discuss your strategies for identifying potential clients and how you've successfully converted leads into long-term relationships. This will demonstrate your proactive approach to business development.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle challenging situations. Prepare scenarios where you've had to analyse financial information or navigate complex client needs, showcasing your analytical and interpersonal skills.
