Allica Bank is seeking a Customer Success Team Lead in Milton Keynes to guide a team of about five Customer Success Executives through onboarding, converting leads into funded accounts, and delivering excellent customer experiences.
You'll coach the team in consultative conversations with SME owners, collaborate cross-functionally with Relationship Management, Product, Marketing, Growth, Data, and Compliance to reduce friction and improve onboarding outcomes while ensuring KPIs are met.
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SME Success & Onboarding Team Lead in Milton Keynes employer: Allica Bank
Allica Bank is an exceptional employer, offering a dynamic work culture that prioritises employee development and collaboration within the thriving fintech sector. As an Emerging SME Relationship Manager, you will benefit from a supportive environment that encourages professional growth while engaging with the local business community to foster meaningful relationships. With competitive benefits and a commitment to innovation, Allica Bank stands out as a rewarding place to build your career.