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- Tasks: Manage post-completion activities for Allica Lending products and support the team lead.
- Company: Join Allica Bank, the UK's fastest-growing fintech firm focused on SMEs.
- Benefits: Enjoy flexible working, private health cover, and a supportive onboarding experience.
- Why this job: Make a real impact in a dynamic environment while developing your career.
- Qualifications: Experience in commercial mortgage lending and strong customer service skills.
- Other info: Diverse workplace with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
About Allica Bank
Allica is the UK’s fastest growing company - and the fastest-growing financial technology (Fintech) firm ever. Our purpose is to help established SMEs, one of the last major underserved opportunities in Fintech. Established SMEs are the backbone of local communities - representing over a third of our economy - yet have been largely neglected both by traditional high street banks and modern fintech providers.
Role Description
The Senior Lending Servicing Officer plays a key role in the effective management of post-completion activities, undertaking all relevant post-completion requirements relating to all Allica Lending products. This includes Land Registry checks, Redemptions, Releases, Lease reviews and annual reviews. If you can deliver operational excellence, with strong organisational and leadership skills then this role could be for you.
Principal Accountabilities
- Supporting the Team Lead with Securities and Redemption.
- Delegated authority – this could be for agreed 4-eye checks, redemption sign offs, lease reviews.
- First point of contact for Securities and Redemption queries, triaging before hand-off to Team Lead.
- Reviewing procedure guides to ensure up to date processes are captured.
- Act as the first point of contact for Securities and Redemption queries.
- Support the Team Lead on key functions like redemption sign-offs, lease reviews, and procedural updates.
- Contact customers and/or professional advisors for required information.
- Ensure all post-completion tasks are undertaken including ensuring that any post-completion undertakings are met within agreed timescales.
- Maintain good working relationships with all legal/valuation partners to ensure smooth and timely exchange of correspondence and communication.
- Undertake lease reviews and take ownership of Deeds documents or any such in-life documentation that requires the Bank’s oversight.
- Liaise positively with Relationship Managers when in receipt of Redemptions and Partial Redemptions requests to retain Business where possible.
Personal Attributes & Experience
- Strong customer service ethic.
- A generic knowledge of the commercial environment and lending pipeline management.
- Experience in commercial mortgage lending, with a strong grasp of securities, redemption processes, and post-completion lifecycle.
- Confident handling Deeds, Leases, and other in-life lending documentation.
- Strong attention to detail and ability to operate in a fast-paced, regulated environment.
- Outstanding problem-solving, communication, and stakeholder management skills.
- Excellent analytical and problem-solving skills.
Working at Allica Bank
At Allica Bank we want to ensure our employees have the right tools and environment in which to succeed in their role and in support of our customers. Our employees are at the heart of everything we do, so our benefits are designed with you in mind:
- Full onboarding support and continued development opportunities
- Options for flexible working
- Regular social activities
- Pension contributions
- Discretionary bonus scheme
- Private health cover
- Life assurance
- Family friendly policies including enhanced Maternity & Paternity leave
Don’t tick every box? Don’t worry if you don’t have all the skills or requirements listed on the job description. If you think you’ll be a good fit, we’d still love to hear from you!
Flexible working
We know the ‘9-to-5’ isn’t right for everyone. That’s why Allica Bank is fully committed to flexible and hybrid working. Please let us know what is best for you and, if we can, we will do our best to accommodate.
Diversity
We’re a diverse bunch here at Allica, with all kinds of experiences, backgrounds and lifestyles. Our openness and differences make us stronger, and we want everybody to feel comfortable bringing as much of themselves to work with them as they like.
Senior Lending Services Officer (Securities & Redemptions Lending Officer) in Milton Keynes employer: Allica Bank
Contact Detail:
Allica Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Lending Services Officer (Securities & Redemptions Lending Officer) in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at Allica Bank. A friendly chat can sometimes lead to job opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching Allica Bank’s values and recent news. Show us you’re genuinely interested in our mission to support SMEs and how your skills can contribute to that.
✨Tip Number 3
Practice your problem-solving skills! We love candidates who can think on their feet. Consider common scenarios in lending services and how you’d handle them.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining our team!
We think you need these skills to ace Senior Lending Services Officer (Securities & Redemptions Lending Officer) in Milton Keynes
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in commercial mortgage lending and post-completion processes. We want to see how your skills align with the role of Senior Lending Services Officer!
Show Off Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can demonstrate outstanding problem-solving abilities, especially in a fast-paced environment like ours.
Highlight Your Customer Service Ethic: Since this role involves liaising with customers and professional advisors, make sure to showcase your strong customer service ethic. We value candidates who can maintain good relationships and communicate effectively.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!
How to prepare for a job interview at Allica Bank
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of commercial mortgage lending and the post-completion lifecycle. Familiarise yourself with Allica Bank's products and services, especially around securities and redemptions. This will show that you're genuinely interested and prepared.
✨Showcase Your Problem-Solving Skills
Be ready to discuss specific examples where you've successfully navigated challenges in a fast-paced environment. Highlight your analytical skills and how you've handled Deeds, Leases, or other documentation. This will demonstrate your capability to manage the responsibilities of the role effectively.
✨Communicate Clearly
Since you'll be the first point of contact for queries, practice articulating your thoughts clearly and concisely. Good communication is key, so think about how you can convey complex information simply. This will help you stand out as someone who can liaise effectively with both customers and colleagues.
✨Build Rapport
During the interview, try to establish a connection with your interviewers. Ask them about their experiences at Allica Bank and share your enthusiasm for the company’s mission. Building rapport can leave a lasting impression and show that you’re a team player who values relationships.
