Allica Bank is seeking a Customer Service Advisor to provide 1st line support for Retail and SME customers via Chat (Online) and Telephony, plus back office tasks to keep the function running smoothly.
You will be the focal point for customers, delivering exceptional service while living our values and speaking a language customers understand, including handling complex cases such as KYC, complaints and SME needs.
Senior Banking Customer Experience Advisor in Milton Keynes employer: Allica Bank
Allica Bank is an exceptional employer, offering a dynamic work culture that prioritises employee development and collaboration within the thriving fintech sector. As an Emerging SME Relationship Manager, you will benefit from a supportive environment that encourages professional growth while engaging with the local business community to foster meaningful relationships. With competitive benefits and a commitment to innovation, Allica Bank stands out as a rewarding place to build your career.