At a Glance
- Tasks: Deliver exceptional service to Commercial Lending customers and manage their queries.
- Company: Allica Bank, a forward-thinking bank focused on customer satisfaction.
- Benefits: Competitive salary, flexible working hours, and opportunities for career advancement.
- Other info: Collaborative environment with a focus on continuous improvement.
- Why this job: Join a dynamic team and leverage AI tools to enhance customer experiences.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Allica Bank is seeking a Lending Servicing Officer to deliver outstanding in-life servicing for our Commercial Lending customers. You will manage a wide range of servicing activities across the customer lifecycle, resolve queries and ensure regulatory compliance while maintaining high service standards.
Working closely with Relationship Managers, Credit Operations and Customer Support, you will own requests, drive process improvements, adopt AI-enabled tools, and contribute to operational excellence.
Lending Servicing Specialist - AI-Driven & Customer-Focused in Milton Keynes employer: Allica Bank
Allica Bank is an excellent employer that prioritises the growth and development of its employees, particularly in the role of Strategic Remote SME Portfolio Manager. With a strong focus on nurturing client relationships and providing tailored banking solutions, the company fosters a collaborative work culture that encourages innovation and teamwork. Employees benefit from competitive pension contributions, private health cover, and flexible working options, making it a rewarding place to build a meaningful career in SME banking.
