At a Glance
- Tasks: Lead the service desk and enhance IT service management for top-notch customer satisfaction.
- Company: Allica Bank, a forward-thinking bank in Milton Keynes.
- Benefits: Flexible working, private health cover, bonus scheme, and strong onboarding support.
- Other info: Great opportunity for career growth in a supportive environment.
- Why this job: Join a dynamic team and drive continuous improvement in IT services.
- Qualifications: 5+ years in IT support and service management with leadership experience.
The predicted salary is between 50000 - 60000 £ per year.
Allica Bank, located in Milton Keynes, is seeking an IT Service Manager to oversee the service desk and enhance the IT service management function. The role demands both management and technical expertise to ensure exceptional customer satisfaction and drive continuous improvement within IT services.
The ideal candidate will possess a strong background in IT support and service management principles, with at least five years of experience leading teams.
Benefits include:
- Flexible working options
- Private health cover
- A discretionary bonus scheme
- Strong onboarding support
IT Service Manager: Lead Support Excellence (Flexible) in Milton Keynes employer: Allica Bank
Allica Bank is an exceptional employer that prioritises employee well-being and professional growth, offering flexible working options and a comprehensive benefits package including private health cover and a discretionary bonus scheme. With a strong focus on onboarding support and fostering a culture of continuous improvement, Allica Bank provides a dynamic environment for IT professionals to thrive and make a meaningful impact in the financial services sector.
