At a Glance
- Tasks: Log, investigate, and manage customer complaints to ensure top-notch service.
- Company: Join Allica Bank, a forward-thinking bank with a focus on customer experience.
- Benefits: Enjoy flexible working options, health cover, and pension contributions.
- Other info: Be part of a growing team in a supportive environment.
- Why this job: Make a real difference in customer satisfaction while working flexibly.
- Qualifications: Strong customer service skills and ability to handle complex issues.
The predicted salary is between 30000 - 40000 £ per year.
Allica Bank is looking for a Complaints Handler to join their growing Complaints Team. The role involves logging, investigating, and managing complaints to ensure excellent customer service. You will communicate with customers via voice, chat, and social media.
The ideal candidate will have strong customer service experience and be capable of handling complex complaints. Allica offers flexible working options and various employee benefits including health cover and pension contributions.
Customer Complaints & CX Specialist — Flexible Work in Milton Keynes employer: Allica Bank
Allica Bank is an excellent employer that prioritises employee well-being and work-life balance through flexible working options. With a strong focus on professional development, employees are encouraged to grow within the company while enjoying comprehensive benefits such as health cover and pension contributions. The collaborative and supportive work culture fosters a sense of belonging, making it a rewarding place for those passionate about delivering exceptional customer service.
