At a Glance
- Tasks: Support operations by updating procedures and ensuring compliance with policies.
- Company: Join Allica Bank, the UK's fastest-growing fintech firm.
- Benefits: Flexible working, private health cover, and a supportive onboarding experience.
- Other info: Diverse team culture with excellent career development opportunities.
- Why this job: Make a real impact in a dynamic environment while helping SMEs thrive.
- Qualifications: Strong communication skills and a collaborative mindset are essential.
The predicted salary is between 33075 - 40425 £ per year.
About Allica Bank
Allica is the UK’s fastest growing company - and the fastest-growing financial technology (Fintech) firm ever. Our purpose is to help established SMEs, one of the last major underserved opportunities in Fintech. Established SMEs are the backbone of local communities - representing over a third of our economy - yet have been largely neglected both by traditional high street banks and modern fintech providers.
Role Description
The Business Process Analyst role is designed to provide support for all of the Processes and Procedures that exist in Operations – and linking them back to the relevant Policies in Allica to ensure compliance. The role will help support the drive to maturity of how we embed and train out change – including optimising use of technology, and close stakeholder management. The role is a natural build into the existing Operational Assurance team, creating a natural flow between documentation, training and QA.
Principal Accountabilities
- Support the Operations teams to ensure their procedures are updated when new changes are introduced or when the procedure requires a BAU review. As necessary, carry out the procedure updates on behalf of the teams and ensure these are reviewed and signed off by the Procedure Owners and Approvers.
- Support the robust governance of all processes and procedures owned by Operations (i.e. correctly documented, communicated, stored and version controlled).
- Attend the regular Product team demos, raising questions when appropriate and identifying the impacts on the existing processes. Ensure these changes are documented in new / updated procedures, which are then signed off and put into an issued state.
- Attend the Monthly Procedure Review meetings and when required lead the meetings, taking notes throughout and issuing these to the meeting attendees.
- Participate in the FAQ Review process by supporting the Procedures Manager in ensuring all FAQs are reviewed and updated on a quarterly basis.
- Support the cross-functional digitalisation strategy for how Policy / Process / Procedure is managed within Allica – including the introduction of new technology solutions.
- Support the Operations Management team in implementing change – helping them undertake document analysis, requirements workshops, surveys, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis as appropriate.
Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of executives, managers, and subject matter experts.
Personal Attributes & Experience
- Develops a wide range of contacts in order to improve business performance.
- Meets deadlines, using time and resources effectively and efficiently.
- Agrees challenging goals, and strives to achieve them through a collaborative and professional approach.
- Generates innovative solutions to real issues.
- Works well within a team environment and offers support to others in challenging periods.
- Keeps promises, admits mistakes and acts with integrity at all times.
- Demonstrates flexibility and personal commitment to the achievement of the department goals and wider business objectives.
- Has an excellent understanding of business environments.
- Actively promotes a positive external perception of the business.
- Protects and enhances the organisation’s reputation.
Working at Allica Bank
At Allica Bank we want to ensure our employees have the right tools and environment in which to succeed in their role and in support of our customers. Our employees are at the heart of everything we do, so our benefits are designed with you in mind:
- Full onboarding support and continued development opportunities
- Options for flexible working
- Regular social activities
- Pension contributions
- Discretionary bonus scheme
- Private health cover
- Life assurance
- Family friendly policies including enhanced Maternity & Paternity leave
Don’t tick every box? Don’t worry if you don’t have all the skills or requirements listed on the job description. If you think you’ll be a good fit, we’d still love to hear from you!
Flexible working
We know the ‘9-to-5’ isn’t right for everyone. That’s why Allica Bank is fully committed to flexible and hybrid working. Please let us know what is best for you and, if we can, we will do our best to accommodate.
Diversity
We’re a diverse bunch here at Allica, with all kinds of experiences, backgrounds and lifestyles. Our openness and differences make us stronger, and we want everybody to feel comfortable bringing as much of themselves to work with them as they like.
Business Process Analyst in Milton Keynes employer: Allica Bank
Allica Bank is an exceptional employer, offering a dynamic work culture that prioritises employee development and collaboration within the thriving fintech sector. As an Emerging SME Relationship Manager, you will benefit from a supportive environment that encourages professional growth while engaging with the local business community to foster meaningful relationships. With competitive benefits and a commitment to innovation, Allica Bank stands out as a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Business Process Analyst in Milton Keynes
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Allica Bank. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Business Process Analyst in Milton Keynes
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Allica Bank.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Allica Bank's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Allica Bank
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Allica Bank.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Allica Bank will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Allica Bank employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
