Operations Business Management Specialist in Manchester

About Allica BankAllica is the UK's fastest growing company - and the fastest-growing financial technology (Fintech) firm ever. Our purpose is to help established SMEs, one of the last major underserved opportunities in Fintech. Established SMEs are the backbone of local communities - representing over a third of our economy - yet have been largely neglected both by traditional high street banks and modern fintech providers. Role DescriptionThe purpose of the Credit Operations Officer role is to ensure the best possible customer experience for Allica's lending products from Offer stage through to drawdown and completion. Working closely with our Relationship Managers, our legal and valuation panels and our Underwriting teams you will be responsible for a portfolio of lending cases, managing all relevant activity to progress the case efficiently and effectively through to completion. If you think you can deliver operational excellence in the Commercial Lending arena, this is the role for you. Principal AccountabilitiesDeliver post-sanction administration to Commercial Mortgages and other lending i.e. GGS loans, Overdrafts and Business Loans, ensuring timely release of communications, legal and valuation instructions and payments to support the bank's ethos of fast, high-quality service. Managing a pipeline of cases to ensure adherence to the team's service level agreements and quality expectations. Maintain good working relationships with all legal and valuation panel partners to ensure smooth and timely exchange of correspondence and communication. Maintain clear and accurate records for each case, including clear sanction audit trail, for MI and monitoring. Ensure compliance with Bank's policies, procedures and guidelines together with all appropriate regulatory and statutory requirements, implementing actions to protect the Bank's business at all times. Maintain and update customer records, including data entry into the Core Banking system. Support wider lending teams, which may include cross skilling and working across Asset Finance,Non-Property backed lending, and Unsecured Lending. Personal Attributes & ExperienceExcellent analytical and problem-solving skills developed from a Commercial Mortgage based background. Good understanding of Conduct and Treating Customers Fairly requirements relevant to Credit Operations. Knowledge of the commercial environment and lending pipeline management. Full onboarding support and continued development opportunitiesOptions for flexible workingRegular social activitiesPension contributionsDiscretionary bonus schemePrivate health coverLife assuranceFamily friendly policies including enhanced Maternity & Paternity leaveDon't tick every box? Flexible workingWe know the '9-to-5' isn't right for everyone. That's why Allica Bank is fully committed to flexible and hybrid working. LocationMilton Keynes Office;