At a Glance
- Tasks: Provide top-notch support to customers via chat and phone, tackling banking challenges.
- Company: Join Allica Bank, a forward-thinking bank focused on exceptional customer service.
- Benefits: Enjoy flexible working, onboarding, and development opportunities.
- Other info: Be part of a dynamic team with a focus on customer satisfaction.
- Why this job: Make a real difference in customers' lives while growing your skills in banking.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 30000 - 40000 £ per year.
Allica Bank is expanding its customer service team and seeks a Customer Service Advisor to provide first‑line support for Retail and SME customers via chat and telephone, with back‑office tasks to assist daily operations.
The role emphasizes delivering exceptional service, understanding banking challenges, and living the bank's values while communicating in clear, customer‑friendly language.
Flexible, hybrid working is available with onboarding and development opportunities.
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Customer Success Advisor - Banking & Fintech (Flexible) employer: Allica Bank
Allica Bank is an excellent employer that prioritises the growth and development of its employees, particularly in the role of Strategic Remote SME Portfolio Manager. With a strong focus on nurturing client relationships and providing tailored banking solutions, the company fosters a collaborative work culture that encourages innovation and teamwork. Employees benefit from competitive pension contributions, private health cover, and flexible working options, making it a rewarding place to build a meaningful career in SME banking.
