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- Tasks: Manage post-completion activities for Allica Lending products and support the team lead.
- Company: Join Allica Bank, the UK's fastest-growing fintech firm focused on SMEs.
- Benefits: Enjoy flexible working, private health cover, and a supportive work environment.
- Why this job: Make a real impact in the financial sector while developing your career.
- Qualifications: Experience in commercial mortgage lending and strong customer service skills.
- Other info: Diverse workplace with opportunities for personal and professional growth.
The predicted salary is between 36000 - 60000 £ per year.
About Allica Bank
Allica is the UK’s fastest growing company – and the fastest-growing financial technology (Fintech) firm ever. Our purpose is to help established SMEs, one of the last major underserved opportunities in Fintech. Established SMEs are the backbone of local communities - representing over a third of our economy - yet have been largely neglected both by traditional high street banks and modern fintech providers.
Role Description
The Senior Lending Servicing Officer plays a key role in the effective management of post-completion activities, undertaking all relevant post-completion requirements relating to all Allica Lending products. This includes Land Registry checks, Redemptions, Releases, Lease reviews and annual reviews. If you think you can deliver operational excellence, with strong organisational and leadership skills then this role could be for you.
Principal Accountabilities
- Supporting the Team Lead with Securities and Redemption.
- Delegated authority – this could be for agreed 4-eye checks, redemption sign offs, lease reviews.
- First point of contact for Securities and Redemption queries, triaging before hand-off to team Lead.
- Reviewing procedure guides to ensure up to date processes are captured.
- Contact customers and/or professional advisors for required information.
- Ensure all post-completion tasks are undertaken including ensuring that any post-completion undertakings are met within agreed timescales.
- Maintain good working relationships with all legal/valuation partners to ensure smooth and timely exchange of correspondence and communication.
- Undertake lease reviews and take ownership of Deeds documents or any such in-life documentation that requires the Bank’s oversight.
- Liaise positively with Relationship Managers when in receipt of Redemptions and Partial Redemptions requests to retain Business where possible.
Personal Attributes & Experience
- Strong customer service ethic.
- A generic knowledge of the commercial environment and lending pipeline management.
- Experience in commercial mortgage lending, with a strong grasp of securities, redemption processes, and post-completion lifecycle.
- Confident handling Deeds, Leases, and other in-life lending documentation.
- Strong attention to detail and ability to operate in a fast-paced, regulated environment.
- Outstanding problem-solving, communication, and stakeholder management skills.
- Excellent analytical and problem-solving skills.
Working at Allica Bank
At Allica Bank we want to ensure our employees have the right tools and environment in which to succeed in their role and in support of our customers. Our employees are at the heart of everything we do, so our benefits are designed with you in mind:
- Full onboarding support and continued development opportunities
- Options for flexible working
- Regular social activities
- Pension contributions
- Discretionary bonus scheme
- Private health cover
- Life assurance
- Family friendly policies including enhanced Maternity & Paternity leave
Don’t tick every box? Don’t worry if you don’t have all the skills or requirements listed on the job description. If you think you’ll be a good fit, we’d still love to hear from you!
Flexible working
We know the ‘9-to-5’ isn’t right for everyone. That’s why Allica Bank is fully committed to flexible and hybrid working. Please let us know what is best for you and, if we can, we will do our best to accommodate.
Diversity
We’re a diverse bunch here at Allica, with all kinds of experiences, backgrounds and lifestyles. Our openness and differences make us stronger, and we want everybody to feel comfortable bringing as much of themselves to work with them as they like.
Senior Lending Services Officer (Securities & Redemptions Lending Officer) in Milton Keynes employer: Allica Bank Limited
Contact Detail:
Allica Bank Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Lending Services Officer (Securities & Redemptions Lending Officer) in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to your connections in the finance and lending sectors. A friendly chat can lead to insider info about job openings or even a referral, which can give you a leg up in the application process.
✨Tip Number 2
Prepare for interviews by researching Allica Bank thoroughly. Understand their mission and values, especially how they support SMEs. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your problem-solving skills! Since the role involves handling queries and managing post-completion tasks, think of examples from your past experiences where you successfully navigated challenges. This will impress during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re keen on joining Allica Bank directly, which is always a bonus!
We think you need these skills to ace Senior Lending Services Officer (Securities & Redemptions Lending Officer) in Milton Keynes
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Lending Services Officer role. Highlight your experience in commercial mortgage lending and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about helping SMEs and how your background aligns with Allica Bank's mission. We love hearing personal stories that connect to our values.
Show Off Your Attention to Detail: In this role, attention to detail is key. Make sure your application is free from typos and errors. We appreciate candidates who take the time to present their best selves, so double-check everything before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the Allica family!
How to prepare for a job interview at Allica Bank Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of commercial mortgage lending and the post-completion lifecycle. Familiarise yourself with securities and redemption processes, as well as any relevant legislation. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since a strong customer service ethic is crucial for this position, prepare examples from your past experiences where you've gone above and beyond for clients. Think about how you can demonstrate your problem-solving abilities and communication skills in these scenarios.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during the interview. Think about how you would handle specific situations related to securities and redemptions, such as dealing with a difficult client or managing tight deadlines. Practising these responses will help you feel more at ease during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the challenges they face in the role, or how success is measured. This shows your enthusiasm for the position and helps you gauge if Allica Bank is the right fit for you.
