Complaints & Customer Experience Specialist in Milton Keynes

Complaints & Customer Experience Specialist in Milton Keynes

Milton Keynes Full-Time 24000 - 30000 Β£ / year (est.) No working from home possible
Allica Bank Limited

At a Glance

  • Tasks: Investigate and resolve customer complaints while delivering top-notch service.
  • Company: Allica Bank Limited, a diverse and inclusive workplace.
  • Benefits: Flexible working options and a supportive team environment.
  • Other info: Join a growing team committed to creating an inclusive community.
  • Why this job: Make a real difference in customer experiences and enhance your problem-solving skills.
  • Qualifications: Experience in customer service and ability to handle complex cases.

The predicted salary is between 24000 - 30000 Β£ per year.

Allica Bank Limited is seeking a Complaints Handler to support its growing Complaints Team. This role involves investigating and resolving customer complaints while ensuring a high level of service. Candidates should be experienced in customer service and comfortable handling complex cases.

The bank offers flexible working options and values diversity within its workforce, aiming to create an inclusive community for all employees.

Complaints & Customer Experience Specialist in Milton Keynes employer: Allica Bank Limited

Allica Bank Limited is an excellent employer that prioritises employee well-being through flexible working options and a commitment to diversity and inclusion. With a strong focus on professional development, employees in the Complaints & Customer Experience Specialist role can expect ample opportunities for growth within a supportive and collaborative work culture, making it a rewarding place to build a career.

Allica Bank Limited

Contact Details:

Allica Bank Limited Recruitment Team

We think you need these skills to ace Complaints & Customer Experience Specialist in Milton Keynes

Customer Service
Complaint Resolution
Investigative Skills
Problem-Solving Skills
Communication Skills
Attention to Detail
Empathy