Complaints & Customer Experience Specialist

Complaints & Customer Experience Specialist

Full-Time 24000 - 30000 Β£ / year (est.) No working from home possible
Allica Bank Limited

At a Glance

  • Tasks: Investigate and resolve customer complaints while delivering top-notch service.
  • Company: Allica Bank Limited, a diverse and inclusive workplace.
  • Benefits: Flexible working options and a supportive team environment.
  • Other info: Be part of an inclusive community that values diversity.
  • Why this job: Join a growing team and make a real difference in customer experience.
  • Qualifications: Experience in customer service and ability to handle complex cases.

The predicted salary is between 24000 - 30000 Β£ per year.

Allica Bank Limited is seeking a Complaints Handler to support its growing Complaints Team. This role involves investigating and resolving customer complaints while ensuring a high level of service.

Candidates should be experienced in customer service and comfortable handling complex cases.

The bank offers flexible working options and values diversity within its workforce, aiming to create an inclusive community for all employees.

Complaints & Customer Experience Specialist employer: Allica Bank Limited

Allica Bank Limited is an exceptional employer located in Milton Keynes, offering a dynamic work environment that prioritises employee well-being and professional growth. With flexible working arrangements, ongoing development opportunities, and family-friendly policies, we empower our team to thrive while making a meaningful impact on the success of SMEs. Join us to be part of a supportive culture that values your contributions and fosters innovation in the banking sector.

Allica Bank Limited

Contact Details:

Allica Bank Limited Recruitment Team

We think you need these skills to ace Complaints & Customer Experience Specialist

Customer Service
Complaint Resolution
Investigative Skills
Problem-Solving Skills
Communication Skills
Attention to Detail
Empathy