At a Glance
- Tasks: Drive global strategy and ensure quality management in Specialty Lines.
- Company: Allianz, a leading global insurance provider with a commitment to excellence.
- Benefits: Competitive salary, diverse work culture, and opportunities for professional growth.
- Other info: Dynamic role with a focus on innovation and compliance in a supportive environment.
- Why this job: Join a trusted name in the industry and make a real impact on customer satisfaction.
- Qualifications: Experience in quality management and a passion for operational excellence.
The predicted salary is between 60000 - 80000 € per year.
This job is brought to you by Jobs/Redefined, the UK's leading over‑50s age inclusive jobs board.
About us
Allianz is a leading global insurance and financial services provider, founded in 1890 and headquartered in Munich, Germany. Operating in over 70 countries, Allianz serves 126 million customers with products like property and casualty insurance, life and health insurance, asset management, and business solutions. Known for financial strength, innovation, and sustainability, Allianz is committed to customer‑centricity, diversity, and excellence. With over 150,000 employees worldwide, Allianz is a trusted name in the industry.
What you will do
Allianz Partners has high ambition to develop Specialty Lines worldwide. As part of Global Operations, in Specialty Lines we are responsible for 3 sub‑lines of business: Easy Living, MDDR and Automotive Warranty. This role aims at providing timely operational support to our platform teams by enabling optimal quality‑management mechanisms, monitoring strategic KPIs such as VOC, customer satisfaction, complaints and other OPS metrics. Guaranteeing robust procedures to comply with standards and regulatory needs, enabling capabilities to deliver excellence, such as learning however for onboarding and training purposes there will be a requirement to be in the office on joining.
Responsibilities
- Global strategy and local execution
- Compliance with standards and guidelines
- Quality management and assurance
- Learning
Senior Expert Excellence & Performance - Specialty Lines employer: Allianz
Allianz is an exceptional employer that prioritises employee growth and development within a dynamic and inclusive work culture. With a commitment to innovation and sustainability, employees benefit from comprehensive training programmes and the opportunity to contribute to meaningful projects in the insurance sector. Located in a vibrant area, Allianz offers a supportive environment where diversity is celebrated, making it an attractive place for professionals seeking a rewarding career in Specialty Lines.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Expert Excellence & Performance - Specialty Lines
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at Allianz or similar companies. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Allianz is all about customer-centricity and excellence, so think of examples from your past that showcase these traits.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online platforms. The more comfortable you are talking about your experience and skills, the better you'll perform when it counts.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Senior Expert Excellence & Performance - Specialty Lines
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Senior Expert Excellence & Performance role. Highlight your achievements in quality management and operational support to show us you’re the right fit!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about the role and how your background in insurance and financial services can contribute to our mission at Allianz.
Showcase Your Metrics:Since this role involves monitoring strategic KPIs, don’t forget to include specific examples of how you've successfully managed metrics like customer satisfaction or compliance in your previous roles. Numbers speak volumes!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Allianz
✨Know Your Stuff
Make sure you understand Allianz's mission and values, especially their focus on customer-centricity and excellence. Brush up on the specifics of Specialty Lines and how they fit into the global strategy. This will show that you're not just interested in the role, but also in the company’s vision.
✨Prepare for Behavioural Questions
Expect questions about your past experiences, particularly around quality management and compliance. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you articulate your contributions clearly and demonstrate your problem-solving skills.
✨Showcase Your Analytical Skills
Since the role involves monitoring strategic KPIs, be ready to discuss how you've used data to drive decisions in previous roles. Bring examples of how you've improved processes or customer satisfaction through analytical thinking. This will highlight your fit for the position.
✨Ask Insightful Questions
Prepare thoughtful questions about the team dynamics, the specific challenges in Specialty Lines, and how success is measured in this role. This not only shows your interest but also helps you gauge if the company culture aligns with your values.
