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- Tasks: Provide roadside assistance and support to drivers in need across the UK.
- Company: Join a leading automotive service provider with a strong commitment to customer care.
- Benefits: Flexible hours, competitive pay, and opportunities for skill development.
- Why this job: Make a difference by helping people during their time of need on the road.
- Qualifications: Strong problem-solving skills and a passion for helping others.
- Other info: Dynamic work environment with potential for career advancement.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Job Title: Roadside Technician
Reporting to: Regional Manager
Department: Technical Operations
Location: UK – Nationwide
About the job
Multiple locations across the UK!
Are you a qualified mechanic or roadside technician looking for change? Do you like variety in your job and being responsible for your daily work? Then this is worth a read!
Our high performing national roadside assistance team is looking for enthusiastic, personable and driven individuals to join them. You will be fully trained to provide a first-class service to ensure our customers can get back on the road safely and in a timely fashion. Starting and finishing from your home you will drive one of our fully equipped vans which will enable you to offer an excellent level of service.
You will ensure that our customers receive an excellent service highlighting our roadside assistance service as the best in class. Our roadside repair technicians are empowered to take ownership of each assistance job they attend, by making the best and most appropriate decisions for each customer, to ensure they can continue their journey in their moment of need.
They say variety is the spice of life and there is no shortage of variety in this role! You will be empowered to use your excellent customer service skills and technical knowledge to repair the vehicle at scene using various technologies and diagnostic systems. Or if necessary, undertaking or arranging recovery of the vehicle when it requires dealer workshop attention. In short, you will take responsibility for making the best and most relevant decisions for each customer to ensure they are back on the road in their moment of need. No two days are the same!
This is an extremely rewarding job where you receive instant feedback from the customer, receive excellent industry leading training and also motivated by a variety of achievable targets with financial rewards!
Salary
- £42,000 plus per annum
- £ 8,000 bonus
- Plus a guaranteed additional £3,000 bonus in the first 12 months
- £55,000 achievable OTE
- Additional Rewards & Bonuses Including the prestigious \”Technician of the Year\”
- Top performers achieving North of £60,000
Hours/Shifts
- No working overnight or 12 hour shifts! Our shifts average a 42.75 hour working week between the hours of 7am and 10pm Monday to Sunday
- Start times are regular each week alternating between 7AM and 11AM, giving you 2 weekends off a month and you are notified 12 months in advance so you can manage your work/life balance!
- Able to start a little earlier or finish a little later? You will be paid a generous overtime rate
- Working a Bank holiday? We provide a Bank Holiday financial supplement and a day off in lie
What we\’re looking for
- You will be an experienced vehicle or roadside technician
- You must have diagnostic equipment experience
- You will have excellent fault finding and repair skills
- You must have excellent customer facing skills
- You will have a good level of IT competence
- You must have a full drivers\\\’ licence
- You will be flexible and adaptable to changing circumstance
Qualifications
- Manufacture apprenticeship or equivalent City & Guilds Technician Certificate Parts I and II NVQ/B-Tech diploma
You will receive excellent training for this role as we are dedicated to \’Achieving Excellence Through Learning.\’ You are always encouraged to bring your ideas and highlight any areas for improvement in processes.
If you are not already EV trained, we will provide training you to at least EV Level 3 IMI Accredited & ATA Level 3 roadside diagnostics technician.
Staff Benefits
In exchange for your expertise, experience and enthusiasm, we will offer support in continuing your personal and career development, in addition to providing a wide range of employment linked benefits.
We will provide you with competitive annual leave and contribute up to 6.5% towards a company pension scheme. You will have access to a range of discounts on Allianz products, as well as vouchers and discounts for high street and online retailers. You will also benefit from our Private Medical Cover, competitive annual leave, annual Flu vaccination, annual Eye Care vouchers, discounted travel/pet/musical/home/car Insurance, Roadside Assistance free after 6 months\\\’ probation and up to three paid days for Corporate Social Responsibility.
We also provide a comprehensive Employee Assistance Programme (EAP) which is available from day one of employment. Confidential 24/7 helpline and an app to access life, money and wellbeing resources including mental wellbeing support, debt and legal advice.
Successful applicants to our career opportunities will be able to demonstrate they share the values and behaviours we seek in our organisation.
Allianz Partners is a world leading B2B2C specialist and expert in the creation and delivery of unique solutions that combine service, insurance and technology to provide worldwide protection and care.
We have decades of experience in roadside and digital roadside assistance, including breakdown and emergency call (bCall, eCall), emergency accident assistance, help via phone, repair on the spot, towing and vehicle replacement.
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.
Great to have you on board. Let\\\’s care for tomorrow.
#J-18808-Ljbffr
Roadside Technician - UK. employer: Allianz
Contact Detail:
Allianz Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Technician - UK.
✨Tip Number 1
Get your networking game on! Connect with folks in the industry, especially those already working as Roadside Technicians. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, don’t hold back on discussing your AI-related skills. Whether it’s data analysis or machine learning, make sure they know you’re up to date with the latest tech.
✨Tip Number 3
Practice makes perfect! Before any interviews, do some mock sessions with friends or family. Focus on common questions for Roadside Technicians and how your AI skills can enhance your performance in the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Roadside Technician - UK.
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight any relevant AI-related skills in your application. Whether it's experience with Python or knowledge of machine learning, we want to see what you've got!
Tailor Your Application: Don’t just send the same CV everywhere! Tailor your application to fit the Roadside Technician role. Use keywords from the job description to show us you’re a perfect match.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to the skills and experiences that matter.
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application lands right where it needs to be!
How to prepare for a job interview at Allianz
✨Know Your AI Basics
Make sure you brush up on your AI-related skills, especially if they’re mentioned in the job description. Familiarise yourself with terms like Generative AI, data analysis, and machine learning. This will show that you’re not just a technician but also someone who understands the tech landscape.
✨Showcase Your Problem-Solving Skills
As a Roadside Technician, you'll face various challenges. Prepare examples of how you've tackled problems in the past, particularly those involving technology or AI. This will demonstrate your ability to think on your feet and adapt to new situations.
✨Research the Company Culture
Get to know the company’s values and culture before the interview. Understanding Allianz's focus on workforce transformation and AI readiness can help you align your answers with what they’re looking for. It shows you’re genuinely interested in being part of their team.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, the team, and how AI is integrated into their processes. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
