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- Tasks: Provide compassionate support to customers during urgent breakdown situations.
- Company: Leading breakdown service provider with a focus on customer care.
- Benefits: Starting salary of £24,570, hybrid work, and comprehensive training.
- Why this job: Make a real difference by helping people in their time of need.
- Qualifications: Excellent communication skills and a customer-focused attitude.
- Other info: Dynamic role with rolling shifts and opportunities for personal growth.
The predicted salary is between 24570 - 24570 £ per year.
A leading breakdown service provider is seeking a Customer Representative to provide compassionate support during customers' urgent situations. This hybrid role based in Leeds requires excellent communication skills and a customer-focused attitude.
Training includes 3 weeks of virtual instruction followed by on-the-job shadowing. The starting salary is £24,570 per year with shifts on a rolling rota.
We welcome candidates who genuinely care about helping others and can handle stressful scenarios efficiently.
Roadside Support Advisor in Leeds employer: Allianz
Contact Detail:
Allianz Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Support Advisor in Leeds
✨Tip Number 1
Make sure to showcase your communication skills during interviews. We want to see how you can connect with customers and handle their urgent needs. Practice common scenarios where you might need to provide support, so you're ready to impress!
✨Tip Number 2
Don’t underestimate the power of empathy! When discussing your experiences, highlight times when you’ve helped someone in a tough spot. We love candidates who genuinely care about making a difference in stressful situations.
✨Tip Number 3
Prepare for those tricky questions! Think about how you would handle high-pressure situations and be ready to share your thought process. We’re looking for problem solvers who can stay calm under pressure.
✨Tip Number 4
Finally, don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who want to join our team and help others.
We think you need these skills to ace Roadside Support Advisor in Leeds
Some tips for your application 🫡
Show Your Compassion: When writing your application, let your genuine care for helping others shine through. Share any relevant experiences where you've supported someone in a tough situation, as this aligns perfectly with the role of a Roadside Support Advisor.
Highlight Communication Skills: Make sure to emphasise your excellent communication skills in your application. Use clear and concise language, and consider including examples of how you've effectively communicated in stressful scenarios to reassure us that you can handle the demands of the job.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific requirements of the Customer Representative role. Mention your customer-focused attitude and any relevant experience that showcases your ability to thrive in urgent situations.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to find all the details you need about the role and our company culture right there!
How to prepare for a job interview at Allianz
✨Show Your Compassion
As a Roadside Support Advisor, empathy is key. Be prepared to share examples of how you've helped others in stressful situations. This will demonstrate your ability to connect with customers and provide the compassionate support they need.
✨Communicate Clearly
Excellent communication skills are crucial for this role. Practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to refine your responses and ensure you come across as approachable and professional.
✨Know the Company
Research the breakdown service provider thoroughly. Understand their values, mission, and the services they offer. This knowledge will not only help you answer questions more effectively but also show that you're genuinely interested in being part of their team.
✨Prepare for Stressful Scenarios
Since the role involves handling urgent situations, think about how you would respond to various stressful scenarios. Prepare some situational responses that highlight your problem-solving skills and ability to stay calm under pressure. This will showcase your readiness for the job.
