At a Glance
- Tasks: Join our Motor Claims team to investigate and settle claims efficiently.
- Company: Allianz, a leader in insurance with a commitment to inclusion.
- Benefits: Flexible working, competitive salary, bonuses, and discounts on insurance products.
- Other info: Hybrid role with opportunities for career growth and personal development.
- Why this job: Develop your skills in a supportive environment while making a real difference for customers.
- Qualifications: Strong organisational skills and a customer-focused mindset are essential.
The predicted salary is between 25307 - 25307 £ per year.
You will join our Motor Claims team, playing a key role in delivering excellent outcomes for customers by investigating and settling claims fairly and efficiently. This is a great opportunity to develop your claims expertise within a supportive, high‑performing environment.
Location: Based in Chelmsford, Leeds or Bournemouth office; this is a hybrid role requiring attendance in the office 2–16 days per month.
Work Schedule: Flexible shift patterns with start times between 8:00 am – 11:30 am; occasional weekend work about one day every three weeks. Full‑time, 37.5 h/week on a 12‑month fixed‑term contract.
Salary Pay: Circa £25,307 per year, based on experience, skills, and location; part of the total reward package.
About You
- Register and validate new motor claims promptly and accurately.
- Investigate, negotiate, and settle claims within authority limits to deliver fair and timely outcomes.
- Manage a varied caseload and identify/handle potential fraud through evidence gathering and risk assessment.
- Liaise with underwriters, suppliers, solicitors, and loss adjusters to ensure smooth claim resolution.
- Maintain accurate reserves and process payments in line with company guidelines and regulatory standards.
- Manage internal tasks such as diaries, inactivity, cheques, and recoveries within agreed timeframes.
- Escalate claims beyond authority in line with referral processes.
- Support team development by sharing knowledge and assisting less experienced colleagues.
- Identify opportunities to improve processes and enhance the customer experience through innovation and technology.
Essential Skills
- Strong organisational and multitasking skills.
- Excellent communication skills with a customer‑focused approach.
- Confidence working in a telephony‑based environment.
- Ability to work under pressure and meet deadlines.
- Attention to detail and sound decision‑making.
- Strong collaboration skills and a team‑oriented mindset.
Desirable Skills
- Previous insurance or claims handling experience.
- Responsible Artificial Intelligence usage.
What We Will Offer You
- Flexible buy/sell holiday options.
- Hybrid working.
- Annual performance‑related bonus.
- Contributory pension scheme.
- Development days.
- Discount up to 50% on a range of insurance products (car, home, pet).
- Retail discounts.
- Volunteering days.
Integrity, Fairness, Inclusion & Trust
At Allianz, we foster an inclusive workforce and are proud to be an equal‑opportunity employer. We are committed to equal opportunities, gender equity, and balanced gender representation, demonstrated by our accreditations: EDGE certified for gender inclusion, Women in Finance Charter members, Disability Confident employer, Stonewall Diversity Champion, Business in the Community’s Race at Work Charter signatories, and Armed Forces Covenant gold standard employer. We embrace neurodiversity and welcome applications from neuro‑divergent and disabled candidates, offering tailored adjustments to ensure success. We encourage employees to advocate for their needs, including assistive technology, ergonomic equipment, mentoring, coaching, and flexible work arrangements.
Motor Claims Handler in Leeds employer: Allianz
At Allianz, we pride ourselves on being an excellent employer, offering a supportive and high-performing environment for our Motor Claims team. With flexible working arrangements, a commitment to employee development, and a strong focus on inclusion and diversity, we ensure that every team member has the opportunity to thrive. Our Chelmsford, Leeds, and Bournemouth offices provide a collaborative atmosphere where innovation is encouraged, making it a rewarding place to build your career in claims handling.
StudySmarter Expert Advice🤫
We think this is how you could land Motor Claims Handler in Leeds
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Allianz). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Allianz. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Motor Claims Handler in Leeds
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Allianz.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Allianz. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Allianz
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Allianz to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Allianz, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Allianz's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
