Junior Claims Adjuster - Financial Lines

We are looking for a Junior Claims Adjuster based in London.

Your Team

Allianz is committed to delivering on our claims promise. At Allianz Global Corporate & Specialty (AGCS), we are committed to delivering superior claims experience to our customers: before, during and after a loss.

The Impact You Will Have

You will be responsible for handling standard claims types and ensuring all claims are within authority limits and in line with AGCS Claims Standards procedures and guidelines. You will liaise with other functions to ensure timely and accurate Claims administration. This role would suit someone with prior experience of claims administration.

Some of your specific responsibilities could include:

• Claims Processing and Administration
  • Input and maintain accurate claims records for designated accounts, within appropriate AGCS Claims administration systems.
  • Review late/non payment of premium and support credit control process with Underwriting / Accounts.
  • Manage timely production of management information reports (e.g. monthly major claims movements) and identify loss trends.
• Investigation and Reserving of Claims
  • Investigate standard claims, including coverage determination and evaluation of loss exposures.
  • Determine appropriate reserving levels.
• Settlement and Reporting
  • Prepare and, as required, settle case for settlement of standard claims through payment or denial.
  • Support negotiation to ensure efficient and competitive settlement.
  • Proactively produce management information reports (e.g. monthly major claims movements).
• Referrals and Compliance
  • Ensure all claims handled within authority limits, and in line with AGCS Claims Standards procedures and guidelines.
  • Refer cases outside of authority level.
  • Prepare referral documentation and materials as appropriate.
• Market Management
  • Liaise with MMC on market management initiatives.
  • Attend industry functions.
• Relationship Management
  • Contribute to the involvement of functional areas in Claims handling process, e.g. Underwriting, MMC, ARC, Operations.
  • Begin to develop and maintain relationships with brokers and/or clients and other relevant stakeholders (e.g. third party adjusters).
  • Report loss information internally and externally.

What You’ll Bring to the Role

• Experience in Claims administration in LoB.
• Basic understanding of LoB products and portfolio: Management of systems (e.g. Genius).
• Exposure to / basic understanding of regional / local LoB insurance markets and competitor landscape.
• Evidence of relationship building with brokers at peer group level.
• Basic understanding of legal and regulatory framework.
• Exposure to working in complex, global matrix organization.
• A willingness to learn and explore how AI can enhance your role and the broader organization is expected.

What’s in it for you?

We are committed to nurturing an inclusive environment where everyone feels they belong. We offer a hybrid working model, which recognises the value of striking a balance between in-person collaboration and remote working. Please feel free to discuss flexible working arrangements with us.

We believe in rewarding performance with a great compensation and benefits package (details vary by location), including a generous bonus scheme and pension.

From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered.

From our support for flexible working, health and wellbeing (including private healthcare and generous parental leave benefits), to helping people return from career breaks with experience that nothing else can teach. We've got your back.

With opportunities to be engaged in shaping a future that is safe, inclusive and sustainable, we care for the tomorrows of our people, our industry and our clients.

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

Join us. Let's care for tomorrow.

People with disabilities: We want to give all our candidates the best opportunity to succeed. If you need any adjustments to be made during the application and selection process, please email agcsglobalcareers@allianz.com.