Allianz Partners in Croydon is seeking a calm, capable customer service advisor for medical emergencies and urgent health situations. The role works in a hybrid pattern (three days in the office, two from home) and involves handling calls, coordinating medical assistance end-to-end, and keeping customers informed with accurate policy-based advice.
You will deal with regulated complaints in line with FCA guidelines, document outcomes, and use AI/data tools to support service delivery.
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Emergency Medical Support Coordinator employer: Allianz
Allianz Commercial is an exceptional employer, offering a dynamic and inclusive work culture that prioritises employee growth and development. With a strong focus on career advancement through tailored training programmes and flexible working options, employees can thrive in their roles while enjoying a comprehensive benefits package. The home-based nature of the Senior Risk Control Surveyor position, combined with opportunities for travel across the UK, allows for a unique work-life balance and the chance to engage directly with clients in diverse environments.
