Claims Business Analyst/Senior Business Analyst
Claims Business Analyst/Senior Business Analyst

Claims Business Analyst/Senior Business Analyst

Guildford Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Drive change by analysing business needs and recommending impactful solutions.
  • Company: Join Allianz UK, a leading insurance brand with a focus on innovation.
  • Benefits: Enjoy flexible working, competitive salary, and a range of perks tailored for you.
  • Why this job: Be part of a transformative programme that shapes the future of commercial insurance.
  • Qualifications: Experience in business analysis, especially in General Insurance Claims, is essential.
  • Other info: Diversity and inclusion are at our core; we welcome all applicants.

The predicted salary is between 36000 - 60000 £ per year.

Claims Business Analyst/Senior Business Analyst

Role Description
Allianz UK are looking for talented, experienced Claims Business Analysts & Senior Business Analysts In line to join our Transformation Programme on either permanent or a 2 year Fixed Term Contract, helping to shape and implement the target operating model for our Commercial business.
In the role you will enable organisational change by using specialised business analysis, change management skills and a disciplined business analysis approach. You will be supporting the Transformation Programme to articulate the need for change, by defining requirements and recommending solutions that will maximise the value delivered by the business to its customers.
You will work closely with key stakeholders across the business and IT to contribute to the delivery of a varied portfolio of work, whilst building effective relationships across all levels.
Salary Information
Business Analyst – Circa £46,000
Senior Business Analyst – Circa £60,00o.
Pay is based on relevant experience, skills for the role, and location. Salary is only one part of our total reward package.
Key Accountabilities

  • Support the scoping of change initiatives required for the Transformation Programme, working within the Business Analysis Framework
  • Work with stakeholders at all levels within the organization to elicit, define and manage business requirements, ensuring clear end to end traceability.
  • Ensure requirements are fully understood and approved by stakeholders, supporting Change Control and prioritisation.
  • Experience and knowledge of Guidewire Claim Centre and / or other mainstream Claims platforms
  • Support the development, systems testing, user acceptance testing and implementation of solutions by working closely with solution partners, suppliers, and business stakeholders.
  • Learn from experiences and understand how benefits have been delivered by participating in retrospectives, lessons learned and knowledge share sessions

Essential Skills

  • You\’ll be passionate about the BA role and will have worked on several change projects, utilising Agile and Waterfall methodologies
  • Experience as a Business Analyst in the General Insurance Claims domain
  • Able to elicit comprehensive requirements and achieve consensus from stakeholders using a variety of analysis techniques
  • Solid experience in Agile and creating Epics and User Stories using Confluence and Jira
  • Good understanding of Use Cases, Value Streams and Personas
  • Can apply recognised industry standard modelling techniques including data modelling and BPMN
  • Great stakeholder management skills with the ability to influence at all levels
  • An agile mindset, with a flexible and adaptable approach to delivering against business priorities
  • A Level education or equivalent
  • Senior Business Analysts able to work autonomously with minimal day to day direction and to support more junior members of the team in their work

Desirable Skills

  • BCS Diploma in Business Analysis or equivalent
  • Experience in Commercial General Insurance
  • Experience in defining requirements for internal and external system integrations

What We Will Offer You
Recognised and rewarded for a job well done, we have a range of flexible benefits for you to choose from- so you can pick a package that\’s perfect for you. We also offer flexible working options, global career opportunities across the wider Allianz Group, and fantastic career development and training. That\’s on top of enjoying all the benefits you\’d expect from the world\’s number one insurance brand, including:

  • Flexible buy/sell holiday options
  • Hybrid working
  • Annual performance related bonus
  • Contributory pension scheme
  • Development days
  • A discount up to 50% on a range of insurance products including car, home and pet
  • Retail discounts
  • Volunteering days

Our Ways of Working
Do you need flexibility with the hours you work? Let us know as part of your application and if it\’s right for our customers, our business and for you, then we\’ll do everything we can to make it happen. Here at Allianz, we are signatories of the ABIs flexible working charter. We believe in supporting hybrid work patterns, which balance the needs of our customers, with your personal circumstances and our business requirements. Our aim with this is to help innovation, creativity, and you to thrive – Your work life balance is important to us.
Diversity & Inclusion
At Allianz, we prioritize diversity and inclusion, demonstrated by our numerous accreditations: EDGE certified for gender inclusion, Women in Finance Charter members, Disability Confident employer, Stonewall Diversity Champion, Business in the Community\’s Race at Work Charter signatories, and Armed Forces Covenant gold standard employer.
We embrace neurodiversity and welcome applications from neurodivergent and disabled candidates, offering tailored adjustments to ensure your success.
We encourage our employees to advocate for their needs, whether it\’s assistive technology, ergonomic equipment, mentoring, coaching, or flexible work arrangements.
Accessible Application for All
As part of the Disability Confident Scheme, we support candidates with disabilities or long-term health conditions through the Offer an Interview Scheme, for those meeting the essential skills for the role.
Contact our Resourcing team to opt into this scheme or for assistance with your application, including larger text, hard copies, or spoken applications.
Hr-recruitment@allianz.co.uk
For any inquiries or to submit your application, please contact: scott.burns1@allianz.co.uk
Closing date 27/06/2025
We reserve the right to close the advert early if we reach enough applications.
Join us – Let\’s Care for Tomorrow.
#LI-Hybrid #J-18808-Ljbffr

Claims Business Analyst/Senior Business Analyst employer: Allianz

Allianz UK is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration within the insurance sector. With a strong commitment to employee development, flexible working options, and a diverse and inclusive culture, employees are empowered to thrive while contributing to meaningful change in the industry. The opportunity to work on transformative projects alongside talented professionals makes Allianz a rewarding place to build a career.
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Contact Detail:

Allianz Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Claims Business Analyst/Senior Business Analyst

✨Tip Number 1

Network like a pro! Reach out to your connections in the insurance and business analysis fields. Attend industry events or webinars, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!

✨Tip Number 2

Prepare for those interviews by researching Allianz and their Transformation Programme. Understand their values and how they align with your skills as a Business Analyst. Tailor your responses to show how you can contribute to their goals.

✨Tip Number 3

Practice your STAR technique for answering competency questions. Structure your answers around Situation, Task, Action, and Result to clearly demonstrate your experience and problem-solving skills. This will help you stand out during interviews!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining Allianz and being part of their amazing team.

We think you need these skills to ace Claims Business Analyst/Senior Business Analyst

Business Analysis
Change Management
Stakeholder Management
Requirements Elicitation
Agile Methodologies
Waterfall Methodologies
Guidewire Claim Centre
Confluence
Jira
Data Modelling
BPMN
User Acceptance Testing
Systems Testing
Communication Skills
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Claims Business Analyst role. Highlight your experience with Agile methodologies and any relevant projects you've worked on in the General Insurance Claims domain. We want to see how your skills align with what we're looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the BA role and how you can contribute to our Transformation Programme. Be sure to mention your stakeholder management skills and any experience with Guidewire Claim Centre.

Showcase Your Analytical Skills: In your application, don’t forget to showcase your analytical skills. Talk about how you've successfully elicited requirements and managed change initiatives in past roles. We love seeing examples of how you've influenced stakeholders and delivered value!

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it’s super easy to do!

How to prepare for a job interview at Allianz

✨Know Your Claims Inside Out

Make sure you brush up on your knowledge of the General Insurance Claims domain. Familiarise yourself with Guidewire Claim Centre and other mainstream claims platforms, as this will show your expertise and readiness to contribute from day one.

✨Master Stakeholder Engagement

Prepare to discuss how you've successfully managed stakeholder relationships in the past. Think of specific examples where you elicited requirements and achieved consensus, as this is crucial for the role. Be ready to demonstrate your solid communication skills!

✨Showcase Your Agile Mindset

Since the role requires experience in Agile methodologies, be prepared to talk about your experience creating Epics and User Stories using tools like Confluence and Jira. Highlight any projects where you adapted to changing priorities and how that benefited the outcome.

✨Bring Your Analytical A-Game

Be ready to discuss various analysis techniques you've used to define and manage business requirements. Show how you can apply recognised industry-standard modelling techniques, such as data modelling and BPMN, to ensure clarity and traceability in your work.

Claims Business Analyst/Senior Business Analyst
Allianz
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  • Claims Business Analyst/Senior Business Analyst

    Guildford
    Full-Time
    36000 - 60000 £ / year (est.)

    Application deadline: 2027-09-20

  • A

    Allianz

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