At a Glance
- Tasks: Manage high-value claims and implement technical strategies for optimal outcomes.
- Company: Join Allianz, a leader in financial services with a commitment to innovation.
- Benefits: Enjoy flexible working, competitive salary, bonuses, and tailored benefits.
- Why this job: Make a real impact in a dynamic environment while developing your skills.
- Qualifications: Proven technical expertise and strong leadership skills required.
- Other info: Collaborative culture with opportunities for professional growth and industry engagement.
The predicted salary is between 48000 - 84000 £ per year.
Technical Strategy Senior Specialist – Major Loss Commercial Property
Role description: In this role, you will implement the technical strategy while collaborating closely with Claims teams and senior stakeholders across the business. You will manage a small caseload of complex, high-value claims within your area of specialism, with substantial financial authority exceeding £10 million, accounting for up to 20% of your workload. Reporting to the Technical Major Loss Strategy Manager, you will support the implementation of the major loss technical claims strategy to optimise outcomes. You will oversee technical training and work predominantly with Major Loss Teams to share knowledge and best practices. Additionally, you will contribute to improving account performance by conducting supplier claim reviews, supporting broker presentations, and assisting with business performance reporting and technical initiatives. This role is based in one of Allianz’s UK offices (Birmingham, London or Milton Keynes) with on-site expectation of 1 day per week; other UK offices may be considered.
Salary Information Pay is based on relevant experience, skills for the role, and location. Salary is only one part of our total reward package.
Responsibilities
- Manage a small portfolio of the most technically challenging and high-value claims within your specialism to deliver optimum customer outcomes.
- Act as a senior oversight point for technical referrals in line with the Financial Authorities framework.
- Provide technical guidance and support to claims handlers; support the technical development and upskilling of the team through coaching, mentoring and training.
- Lead or support the delivery of strategic projects and priorities within the team and wider business.
- Oversee the implementation and execution of claims strategies and standards, including developing data-led strategies to optimise customer and business outcomes.
- Contribute to or lead the development of claims machine learning models in collaboration with the Allianz Data Science Team.
- Identify trends, risks, and opportunities; make recommendations for improvements to Claims Management.
- Ensure claims recovery practices meet internal standards by coordinating with legal providers and recommending process improvements to reduce risk and error.
- Collaborate with operations to support the peer review program, ensuring quality feedback is shared.
- Lead or contribute to customer and broker claim reviews, tenders, and forum presentations to support business propositions.
- Work with business teams to improve account performance, resolve problem statements, and develop claims standards aligned with regulatory requirements.
- Build and maintain strong links with industry counterparts and business partners, representing Allianz at industry meetings to advance Allianz’s agenda.
- Collaborate with procurement and panel suppliers to optimise indemnity spend initiatives.
Essential Skills
- Proven experience as a technical expert within your specialism, with strong knowledge of leading case law, Allianz claims standards, and regulatory/consumer duties requirements.
- Demonstrated leadership capability, including experience coaching others and developing technical talent.
- Strong problem-solving and decision-making skills with the ability to think creatively and own complex issues.
- Excellent analytical and data literacy skills, with experience using insights to drive performance improvement and identify trends.
- Confident public speaker with strong presentation skills and experience engaging stakeholders at all levels, including industry forums.
- Proven ability to drive and embed change with a test-and-learn mindset and continuous improvement.
- High resilience with strong time management and prioritisation skills in fast-paced environments.
- Significant claims handling experience, including complex and high-severity cases across relevant lines of business.
- Experience working at a strategic level, including cross-functional collaboration, supply chain engagement, and contributions to industry initiatives.
Desirable Skills
- Dip CII/ACII/CILA or progress toward a suitable industry qualification.
- Evidence of ongoing professional development.
What We Will Offer You
- Flexible benefits with options to tailor a package to you.
- Flexible working options and hybrid work patterns.
- Annual performance-related bonus and contributory pension scheme.
- Development days and discounts on a range of products.
- Retail and volunteering discounts and benefits.
Our Ways of Working
We support flexible hours where possible to balance customer and business needs, and we are signatories of the ABIs flexible working charter. We aim to help innovation, creativity and work-life balance.
Integrity, Fairness, Inclusion & Trust
Allianz is an equal opportunity employer. We foster an inclusive workforce and support neurodiversity, with tailored adjustments available. We are committed to diversity and inclusion, including EDGE certification, Women in Finance Charter membership, Disability Confident status, Stonewall Diversity Champion, and other accreditations.
Accessible Application for All: we support candidates with disabilities or long-term health conditions through accessible interview arrangements and adjustments. Contact our Resourcing team for assistance.
Closing date: 16 Oct 25. We reserve the right to close the advert early if we reach sufficient applications.
Contact: Deivydas Sakys for inquiries or to submit your application.
Seniority level
- Mid-Senior level
Employment type
- Full-time
Job function
- Engineering and Information Technology
- Industries: Financial Services and Insurance
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Technical Strategy Senior Specialist - Major Loss Commercial Property employer: Allianz UK
Contact Detail:
Allianz UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Strategy Senior Specialist - Major Loss Commercial Property
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work at Allianz or similar companies. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by practising common questions related to technical strategy and claims management. We recommend doing mock interviews with friends or using online platforms to boost your confidence.
✨Tip Number 3
Showcase your expertise! Bring along examples of your past work, especially those high-value claims you've managed. This will help you stand out and demonstrate your capability to handle complex cases.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining Allianz and being part of their innovative team.
We think you need these skills to ace Technical Strategy Senior Specialist - Major Loss Commercial Property
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Technical Strategy Senior Specialist role. Highlight your experience in managing complex claims and any leadership roles you've held, as this will show us you're a great fit for the position.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you the perfect candidate. Don’t forget to mention your experience with high-value claims and your approach to problem-solving.
Showcase Your Analytical Skills: Since this role involves data-driven strategies, be sure to include examples of how you've used analytics to improve outcomes in previous positions. We love seeing candidates who can think critically and use data to drive performance!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Allianz UK
✨Know Your Technical Stuff
Make sure you brush up on your technical knowledge related to major loss claims. Be prepared to discuss specific case studies or examples where you've successfully managed high-value claims, as this will show your expertise and confidence in handling complex issues.
✨Showcase Your Leadership Skills
Since this role involves coaching and mentoring others, think of examples where you've led a team or developed talent. Be ready to share how you've contributed to strategic projects and how you can bring that experience to the table at Allianz.
✨Prepare for Data-Driven Discussions
Given the emphasis on data-led strategies, come equipped with insights from your previous roles. Think about how you've used data to drive performance improvements and be ready to discuss trends you've identified in claims management.
✨Engage with Stakeholders
This position requires strong communication skills, especially when engaging with stakeholders. Prepare to talk about your experience in presenting to different audiences, including brokers and industry forums, and how you’ve effectively communicated complex information.