Allianz UK is seeking a Real Time Resource Analyst to support day-to-day performance of a busy contact centre. You will work with Operations Managers, Workforce Planning and Leadership teams using real-time insight to influence decisions and strengthen resilience.
Based in the UK with available locations Leeds and Bournemouth, final location discussed in interview. Hybrid working and a range of benefits are offered as part of the role.
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Real-Time Contact Centre Resource Analyst in Leeds employer: Allianz UK
Allianz Commercial is an exceptional employer, offering a dynamic and inclusive work environment in London where employees can thrive both personally and professionally. With a strong commitment to employee development, flexible working arrangements, and a comprehensive benefits package, we empower our team members to grow their careers while making a meaningful impact in the Power and Renewables sector. Join us to be part of a global culture that values diversity, innovation, and collaboration, ensuring you feel valued and supported every step of the way.