At a Glance
- Tasks: Lead initiatives to enhance customer and broker experiences in commercial insurance.
- Company: Join Allianz UK, a leader in the insurance industry with a focus on customer satisfaction.
- Benefits: Enjoy a competitive salary, development opportunities, and a contributory pension scheme.
- Other info: Hybrid role with flexible working arrangements and great career growth potential.
- Why this job: Make a real impact on customer journeys while collaborating with diverse teams.
- Qualifications: Experience in customer experience strategy and strong collaboration skills.
The predicted salary is between 60000 - 75000 £ per year.
Allianz UK is seeking a customer experience professional to enhance broker and customer journeys in their Guildford office.
This hybrid position requires in-office attendance at least twice a week and offers a competitive salary of approximately £55,000 per year based on experience.
The ideal candidate will lead initiatives to improve customer satisfaction and drive meaningful changes, working collaboratively across teams.
A comprehensive benefits package, including development opportunities and a contributory pension scheme, is offered.
#J-18808-Ljbffr
We think you need these skills to ace CX Strategy Lead — Hybrid, Commercial Insurance in Guildford
Customer Experience Management
Journey Mapping
Stakeholder Engagement
Collaboration Skills
Project Leadership
Analytical Skills
Problem-Solving Skills
