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- Tasks: Conduct quality assurance reviews on various insurance claims and provide actionable insights.
- Company: Join Allianz, a leader in fostering an inclusive and innovative workplace.
- Benefits: Enjoy flexible working, competitive salary, bonuses, and discounts on insurance products.
- Other info: Hybrid role with excellent career development opportunities and a commitment to work-life balance.
- Why this job: Make a real impact by improving customer outcomes and enhancing business performance.
- Qualifications: Experience in insurance claims or quality assurance with strong analytical skills.
The predicted salary is between 42500 - 47500 £ per year.
We have a number of quality assurance roles available, requiring a critical thinker with expertise in handling either Motor Personal Injury, Commercial Property, Home, Casualty or Financial Lines claims. Capability across multiple claims disciplines/lines of business is preferred but not essential, as is prior experience performing quality assurance.
Location: This role can be based in either our Guildford, Milton Keynes, Chelmsford, Bournemouth, Birmingham or Bristol offices. This is a hybrid role.
Salary: Circa £45,000, pay is based on relevant experience, skills for the role, and location. Salary is only one part of our total reward package.
Responsibilities
- Conduct quality assurance reviews on Motor PI, Commercial Property/Casualty, and Financial Lines claims and Claims Suppliers.
- Design and perform claims and claim supplier themed reviews.
- Engage with key stakeholders throughout.
- Produce detailed analysis and actionable insights to continuously improve customer outcomes, financial outcomes and performance effectiveness.
Essential Skills
- Proven experience in insurance claims and/or quality assurance.
- Comprehensive understanding of Motor Personal Injury, Home, Commercial Property, or Casualty, Disease and Financial Lines claim processes.
- Ability to conduct in-depth quality assurance reviews with little supervision.
- Well‑developed analytical skills, critical thinking and attention to detail.
- Excellent report writing and communication skills.
- Experience in sourcing and managing audit sample lists.
- Capability to identify and recommend opportunities for process improvement.
- Relevant industry qualifications and proven experience in insurance claims and/or quality assurance.
- Well‑developed organisational and time management abilities.
- Adaptability to work in both remote and office‑based environments.
- Ability to coach and mentor less experienced team members, fostering professional development and knowledge sharing.
- Skilled in liaising with business owners and relationship managers to drive improved outcomes for customers and enhance overall business performance.
Desirable Skills
- Responsible Artificial Intelligence usage.
What We Offer
- Flexible buy/sell holiday options.
- Hybrid working.
- Annual performance related bonus.
- Contributory pension scheme.
- Development days.
- A discount up to 50% on a range of insurance products including car, home and pet.
- Retail discounts.
- Volunteering days.
Our Ways of Working
We support flexibility with the hours you work. If it’s right for our customers, our business and you, we’ll do everything we can to make it happen. Our aim is to help innovation, creativity and you to thrive. Your work life balance is important to us.
Integrity, Fairness, Inclusion & Trust
At Allianz, we believe in fostering an inclusive workforce and are proud to be an equal opportunity employer. Our commitment includes gender equity, balanced gender representation, and numerous accreditations.
Accessible Application for All
We support candidates with disabilities or long‑term health conditions through the Offer an Interview Scheme, for those meeting the essential skills for the role.
Equal Opportunity Statement
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, gender, disability, national origin, ancestry, age, sexual orientation, or protected class.
Closing Date
17th May 2026 (closing date). We reserve the right to close the advert early if we reach enough applications.
Claims Quality Assurance Specialist employer: Allianz UK
Contact Detail:
Allianz UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Claims Quality Assurance Specialist
✨Tip Number 1
Network like a pro! Reach out to folks in the insurance industry, especially those who work in quality assurance. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by brushing up on your claims knowledge. Be ready to discuss specific cases you've handled and how you approached quality assurance. We want to see your critical thinking skills in action!
✨Tip Number 3
Show off your analytical skills! Bring examples of reports or analyses you've done in the past. This will help us see how you can produce actionable insights that improve customer outcomes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Claims Quality Assurance Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in insurance claims and quality assurance. Use keywords from the job description to show we’re on the same page about what you bring to the table.
Show Off Your Analytical Skills: In your application, don’t shy away from showcasing your analytical skills and critical thinking. We want to see how you’ve used these skills in past roles to improve processes or outcomes.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about quality assurance and how your background makes you a perfect fit for our team at StudySmarter.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Allianz UK
✨Know Your Claims Inside Out
Make sure you brush up on the specifics of Motor Personal Injury, Commercial Property, and Financial Lines claims. Understanding the nuances of these areas will not only help you answer questions confidently but also demonstrate your expertise to the interviewers.
✨Prepare for Quality Assurance Scenarios
Think about potential quality assurance scenarios you might face in the role. Prepare examples from your past experience where you've conducted reviews or identified process improvements. This will show that you can think critically and apply your knowledge effectively.
✨Engage with Stakeholders
Since the role involves liaising with key stakeholders, be ready to discuss how you’ve successfully engaged with others in previous roles. Highlight your communication skills and any experiences where you’ve driven improved outcomes through collaboration.
✨Showcase Your Analytical Skills
Be prepared to discuss how you approach data analysis and reporting. Bring examples of reports you've written or analyses you've conducted that led to actionable insights. This will highlight your attention to detail and ability to improve performance effectively.