At a Glance
- Tasks: Manage international insurance claims and resolve complex issues with a proactive approach.
- Company: Join a leading global insurance company in a dynamic London office.
- Benefits: Enjoy a competitive salary, bonus scheme, and pension benefits.
- Other info: Temporary role until the end of the year with opportunities for growth.
- Why this job: Make a real impact by handling high-stakes claims and building strong relationships.
- Qualifications: Knowledge of claims processes and excellent relational skills are essential.
The predicted salary is between 40000 - 50000 € per year.
We are looking for a Claims Handler to join our Alternative Risk Transfer Team until the end of the year, for a maternity replacement. The role is based in London.
The Impact You Will Have
You will help manage a portfolio of international insurance / reinsurance claims and multi‑line/multi‑year structured deals, involving investigation, negotiation and resolution. Responsibilities include account administration, complex issue resolution, coordinating third‑party services and conducting coverage evaluations. You will provide high‑quality service to internal and external customers, maintaining strong relationships with brokers and clients.
Responsibilities
- Proactively managing allocated claims portfolio(s)
- Directing internal and independent external service providers, such as Loss Adjusters
- Investigating high exposure domestic and international claims that involve complex issues
- Resolving a variety of high exposure, complex claims, ensuring cost‑effective, service‑oriented solutions
- Ensuring all claims are handled within authority limits and in line with Allianz Commercial Claims Standards procedures and guidelines
- Proactively supporting the acquisition of new business and retention of existing business, including client and broker negotiations where necessary
- Developing and maintaining strong relationships with key brokers, clients, and other relevant stakeholders, such as third‑party adjusters
Qualifications and Experience
- Knowledge of the claims handling process from notification to settlement, ideally in the sector of complex property or liability claims, coinsurance, and reinsurance principles
- Knowledge of reserving principles and practices, and an understanding of relevant legal processes and procedures
- Confident relational skills, able to collaborate with a wide range of internal and external stakeholders, to project manage and negotiate
- Ability to work in an international matrix organisation and develop relations
- Curiosity and efficient learning methodology, flexibility and team spirit
- Fluent in English; additional language skills are welcome
- Comfortable with Microsoft Office, especially Excel, and a general interest in systems
- Basic understanding of artificial intelligence (AI) and its potential applications in business
Contract & Remuneration
Full‑time, temporary contract until the end of the year, based in central London. The role offers a competitive salary and benefits package, including a generous bonus scheme and pension.
Equal Opportunities
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.
People with Disabilities
We want to give all our candidates the best opportunity to succeed. If you need any adjustments to be made during the application and selection process, please email agcsglobalcareers@allianz.com.
Claims Handler, Alternative Risk Transfer - temporary role employer: Allianz UK
Join our dynamic Alternative Risk Transfer Team in the heart of London, where we prioritise employee growth and a collaborative work culture. As a Claims Handler, you'll benefit from a competitive salary, generous bonus scheme, and a supportive environment that values diversity and inclusion. With opportunities to engage with international clients and brokers, this role offers a meaningful chance to develop your skills in a fast-paced, rewarding setting.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Handler, Alternative Risk Transfer - temporary role
✨Tip Number 1
Network like a pro! Reach out to your connections in the insurance and reinsurance sectors. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your claims handling knowledge. Be ready to discuss complex cases you've managed and how you resolved them. Show us your problem-solving skills!
✨Tip Number 3
Don’t forget to follow up after interviews! A quick thank-you email can keep you top of mind and show your enthusiasm for the role. We love seeing candidates who are proactive!
✨Tip Number 4
Apply through our website for the best chance at landing the job. It’s the easiest way for us to see your application and get you into the process quickly!
We think you need these skills to ace Claims Handler, Alternative Risk Transfer - temporary role
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Claims Handler role. Highlight your experience with complex claims and any relevant skills that match the job description. We want to see how you can bring value to our Alternative Risk Transfer Team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this temporary role. Share specific examples of your past experiences in claims handling and how they relate to the responsibilities listed in the job description.
Showcase Your Skills:Don’t forget to mention your relational skills and ability to work with various stakeholders. We love candidates who can collaborate effectively, so give us examples of how you've done this in previous roles!
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Allianz UK
✨Know Your Claims Inside Out
Make sure you brush up on the claims handling process, especially in complex property or liability claims. Be ready to discuss your experience with multi-line and multi-year structured deals, as this will show you understand the nuances of the role.
✨Show Off Your Relationship Skills
Since this role involves maintaining strong relationships with brokers and clients, think of examples where you've successfully collaborated with various stakeholders. Highlight your negotiation skills and how you've resolved complex issues in the past.
✨Get Comfortable with Tech
Familiarise yourself with Microsoft Excel and any relevant systems that might be used in claims management. If you have any experience with AI applications in business, be sure to mention it, as it shows you're forward-thinking and tech-savvy.
✨Prepare for Scenario Questions
Expect to face scenario-based questions during the interview. Think about how you would handle high exposure claims and what steps you would take to ensure cost-effective solutions. Practising these scenarios can help you articulate your thought process clearly.
