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- Tasks: Manage contracts and ensure compliance while optimising customer satisfaction.
- Company: Join Allianz, a global leader in insurance and asset management.
- Benefits: Enjoy life assurance, health plans, hybrid working, and employee share incentives.
- Why this job: Be part of a forward-thinking team that embraces technology and innovation.
- Qualifications: Strong organisational skills and knowledge of MNC policies required.
- Other info: Inclusive culture that values diverse perspectives and encourages growth.
The predicted salary is between 36000 - 60000 £ per year.
The contract specialists support the ACMA both at Program and Managing Insurer level by coordinating the Contract Management related tasks. They contribute to customer satisfaction and retention by ensuring the timely and proper execution of activities related to Contract Management and accounting topics at both Managing insurer and Program manager level with full compliance on internal procedures, tax and legal constraints. This includes closely liaising and coordinating with other teams beyond geographical and functional borders to provide seamless worldwide contract servicing to the Policyholder and provide the best suited solutions in terms of contract management.
Main Tasks
- Policy Management (Contract Management, Customer Accounting): Controls and optimizes contract management & customer accountant compliance as regards AZ Trade processes & organization, internal rules, business rules, system, data quality.
- As a Program Manager or managing insurer, ensures that the local (MNC or non MNC) Policy Management teams in each MI BU execute the PM assigned tasks during the Policy Life cycle of the managed policies, according to the SLA:
- Contract start including tarification and fees.
- Contract and Customer management, terminations.
- Turnover declarations and Premium calculations (timely transmission and escalation if needed).
- Premium base chasing to customer and/or broker.
- Bonus-/Malus-calculations (including coordination with relevant BU).
- 2nd level customer request management.
- Compensation, Invoicing for premium and fees, payments bookings, premium & fees aged trail balances follow-up & Dunning, payments to intermediaries.
- Ensures contract updates (changes in addresses, in clients' bank account numbers), cash deposit refund, minimum premium complement calls, profit sharing application in cooperation with contract management teams.
- Coordinates global invoicing activities with Broker and Clients' HQ.
- Able to face the Customer and the Broker during meetings.
What We Are Looking For
- Good knowledge of MNC Program and policy structure.
- Proactive / strong organisational and time management skills.
- Advanced knowledge of MNC IT systems (PraxisPF) and Program Implementation / Policy Issue / MTA processes on a Program and local country level.
- Advanced knowledge of standard clause library and clause application.
- Ownership ensuring issues and tasks (inside/outside direct responsibility) are addressed and resolved.
- Ability to communicate via all mediums (e.g. email, phone) and at all levels of an organisation within a multicultural setting.
- Competent knowledge of basic IT systems (e.g. MS Word, Excel) and ability to learn new systems.
What We Offer
- Life assurance.
- Health cash plan.
- Income Protection.
- Hybrid working.
- Employee Share Incentive Plan.
- Various discounts on insurance through the Allianz Partnership.
- And much more.
We are seeking candidates who are naturally curious and have a keen interest in technology and innovation. As we navigate the future, we value individuals who are eager to stay updated with the latest digital trends and advancements. The ideal candidate should demonstrate a proactive approach to learning and adapting to new tools and technologies, especially Artificial Intelligence (AI) powered tools, showcasing a forward-thinking mindset that aligns with our vision for growth and progress.
Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. Join us. Let’s care for tomorrow.
Allianz Trade is the trademark used to designate a range of services provided by Euler Hermes. We are the global leader in trade credit insurance and a recognized specialist in the areas of surety, collections, structured trade credit and political risk. Headquartered in Paris, we are present in more than 50 countries with 5,500 employees. In 2021, our global business transactions represented 931 billion Euro in exposure.
We at Allianz believe in a strong inclusive culture that encourages people to speak their minds, get involved and question the status quo. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love, or what you believe in. We therefore welcome applications regardless of race, ethnicity or cultural background, age, gender, nationality, religion, social class, disability, sexual orientation, or any other characteristics protected under applicable local laws and regulations.
Great to have you on board. Let’s care for tomorrow.
Policy Adminisration/Credit Control MANAGER employer: Allianz Trade in UK & Ireland
Contact Detail:
Allianz Trade in UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Policy Adminisration/Credit Control MANAGER
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about introducing yourself. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Policy Adminisration/Credit Control MANAGER
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Policy Administration/Credit Control Manager role. Highlight your relevant experience in contract management and customer accounting, and show us how you can contribute to our team's success.
Showcase Your Skills: We want to see your organisational and time management skills shine through! Mention any advanced knowledge of MNC IT systems or your ability to communicate effectively across different teams. This will help us understand how you can fit into our multicultural environment.
Be Proactive: Demonstrate your proactive approach in your application. Share examples of how you've taken initiative in past roles, especially in managing contracts or liaising with clients and brokers. We love candidates who are eager to learn and adapt!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows us you’re serious about joining our team at Allianz Trade.
How to prepare for a job interview at Allianz Trade in UK & Ireland
✨Know Your Contracts Inside Out
Make sure you have a solid understanding of contract management and customer accounting processes. Brush up on the specifics of MNC programmes and policy structures, as well as the relevant internal procedures and compliance requirements. This knowledge will help you answer questions confidently and demonstrate your expertise.
✨Showcase Your Organisational Skills
During the interview, highlight your proactive approach to time management and organisation. Be ready to share examples of how you've successfully coordinated workflows or managed multiple tasks simultaneously in previous roles. This will show that you're capable of handling the demands of the position.
✨Communicate Effectively
Since this role involves liaising with various teams and stakeholders, practice articulating your thoughts clearly and concisely. Prepare for potential questions about how you would handle communication challenges in a multicultural setting. Being able to convey your ideas effectively will set you apart.
✨Stay Updated on Digital Trends
Demonstrate your curiosity and interest in technology by discussing any recent advancements in AI or other digital tools relevant to contract management. Showing that you're eager to learn and adapt to new technologies will align with the company's vision for growth and innovation.
