At a Glance
- Tasks: Help stranded drivers by diagnosing and fixing vehicle issues on the spot.
- Company: Join a leading roadside assistance provider with a focus on customer care.
- Benefits: Earn up to £55,000 with bonuses, private medical cover, and generous leave.
- Other info: Work in a tech-driven environment with ongoing training and career growth.
- Why this job: Enjoy autonomy and variety while making a real difference in people's journeys.
- Qualifications: Experience as a vehicle technician and strong diagnostic skills required.
The predicted salary is between 38000 - 41200 € per year.
We keep people moving when their plans are disrupted. This role is for experienced vehicle technicians who like variety, autonomy and being the person who makes the call at the roadside. You’ll start and finish from home, run your day from a fully equipped van, and use your diagnostic skills and judgement to get customers safely back on the road or arrange recovery when that’s the right choice. If you prefer field‑based work, clear outcomes, and direct customer contact over a workshop environment, you’ll fit here.
What you can expect
- £38k to £41.2k
- £8,000 bonus, plus a guaranteed additional £3,000 bonus in your first 12 months
- Realistic OTE of £55,000; top performers earn north of £60,000
- No overnight or 12‑hour shifts; average 42.75 hours per week between 7 am and 10 pm, Monday to Sunday
- Alternating start times (7 am/11 am), two weekends off per month, rota set 12 months in advance
- Paid overtime, Bank Holiday supplement and a day off in lieu
- Private medical cover, pension contributions up to 6.5%, and a wide range of discounts and benefits
- Ongoing training, including EV Level 3 IMI Accredited and ATA Level 3 roadside diagnostics if you aren’t already qualified
Key responsibilities
- Attend roadside assistance calls, assess the situation, diagnose faults using modern diagnostic tools, and repair at scene wherever safe and possible so customers can continue their journey.
- Make practical, safety‑led decisions on repair versus recovery; when needed, arrange professional recovery and dealer workshop attention.
- Own each job end‑to‑end: communicate clearly with customers, set expectations, and provide reassurance in their moment of need.
- Operate and maintain your fully equipped van, manage tools and parts, follow safety procedures, and keep accurate notes in our systems.
- Meet service, safety and quality standards while working efficiently toward achievable targets with clear financial rewards.
- Work effectively in an environment shaped by artificial intelligence (AI), machine learning, data analytics and cloud‑based tools, using insight responsibly and in line with our standards for data governance, security and ethical use.
Key requirements
- Proven experience as a vehicle or roadside technician who can work independently at the scene; this matters because you’ll often be the sole decision‑maker and fixer on site.
- Strong diagnostic and fault‑finding skills with modern equipment; you need to quickly identify issues and decide the safest, fastest route to get the customer moving.
- Confident, calm customer communication; you’re the face of Allianz Partners at the roadside and responsible for managing expectations and safety.
- Comfortable using IT, mobile apps and diagnostic software; our tools and processes are digital, and accurate data capture is part of the job.
- Full UK driving licence and confidence driving a fully equipped van; you’ll travel across Bristol or surrounding areas.
- Relevant technical qualifications (e.g., manufacturer apprenticeship or equivalent). If not, you’ll complete EV Level 3 IMI Accredited and ATA Level 3 roadside diagnostics training with us.
- Flexibility to work the rotating shift pattern between 7 am and 10 pm, including some weekends and Bank Holidays; no overnights, with paid overtime when you start earlier or finish later.
Benefits
- Competitive annual leave, pension contribution up to 6.5%, private medical cover, discounts on Allianz products and a range of retail vouchers, free roadside assistance after 6 months’ probation, and up to three paid days for corporate social responsibility.
- We also provide a comprehensive Employee Assistance Programme with confidential helpline and well‑being resources.
Roadside Technicians - Bristol in Cornwall employer: Allianz Partners
At Allianz Partners, we pride ourselves on being an exceptional employer, offering our Roadside Technicians in Bristol a dynamic work environment that prioritises autonomy and customer interaction. With competitive salaries, generous bonuses, and a commitment to ongoing training, we empower our employees to excel in their roles while enjoying a healthy work-life balance and a supportive culture that values well-being and professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Roadside Technicians - Bristol in Cornwall
✨Tip Number 1
Get to know the company! Research Allianz Partners and their values. When you show up for an interview, drop in some knowledge about their mission to keep people moving. It’ll impress them and show you’re genuinely interested.
✨Tip Number 2
Practice your roadside scenarios! Think about how you’d handle different situations on the job. Being able to talk through your thought process during the interview will demonstrate your diagnostic skills and calm customer communication.
✨Tip Number 3
Dress the part! Even though it’s a field-based role, showing up looking professional can make a great first impression. It shows you take the opportunity seriously and are ready to represent the company well.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Roadside Technicians - Bristol in Cornwall
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your experience as a vehicle technician in your application. We want to see how you've tackled roadside challenges and used your diagnostic skills to get customers back on the road.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforward communication, just like you’ll need with customers at the roadside. Avoid jargon unless it’s relevant!
Tailor Your Application:Don’t just send a generic application! Tailor it to our job description by mentioning specific skills and experiences that match what we’re looking for. This shows us you’re genuinely interested in the role.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Allianz Partners
✨Know Your Stuff
Brush up on your diagnostic skills and be ready to discuss specific tools and techniques you’ve used in the past. The interviewers will want to hear about your hands-on experience, so prepare examples of how you've successfully resolved roadside issues.
✨Show Off Your Customer Skills
Since you'll be the face of the company at the roadside, practice how you communicate with customers. Think of scenarios where you had to manage expectations or reassure a customer in distress, and be ready to share those stories.
✨Familiarise Yourself with the Role
Understand the key responsibilities and requirements of the position. Be prepared to explain how your previous experience aligns with the role's focus on autonomy and decision-making at the scene.
✨Get Tech-Savvy
Since the job involves using IT and diagnostic software, make sure you’re comfortable discussing your experience with these tools. If you’ve worked with any specific apps or systems, mention them and how they helped you in your previous roles.
