Allianz Management Services Ltd is seeking a Real Time Resource Analyst / Call Traffic Manager to support day‑to‑day performance of a busy contact centre. The role coordinates real‑time demand, resources and service delivery across multiple channels, with close work to Operations Managers and Workforce Planning.
Location options include Leeds or Bournemouth, with final location discussed at interview. Salary is circa £30,000 per year, with a comprehensive rewards package and hybrid working
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Hybrid Real-Time Resource Analyst – Call Center Ops in Poole employer: Allianz Management Services Ltd
Allianz UK Personal is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for professionals looking to lead in actuarial pricing. With a strong emphasis on employee growth and development, the company offers extensive leadership opportunities and a hybrid working model that promotes work-life balance while ensuring meaningful engagement with teams across multiple UK offices.
Contact Details:
Allianz Management Services Ltd Recruitment Team
