Allianz Management Services Ltd seeks a Head of Complaints to provide strategic leadership across the Customer Function within Allianz Personal. You will ensure complaints are managed fairly, improving outcomes and guiding a high‑performing team in a regulated setting.
The role is hybrid with offices in London, Leeds or Bournemouth, requiring about 40% attendance. You will shape governance, performance and risk management for customer complaints across the organisation.
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Head of Complaints & Customer Outcomes in Poole employer: Allianz Management Services Ltd
Allianz UK Personal is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for professionals looking to lead in actuarial pricing. With a strong emphasis on employee growth and development, the company offers extensive leadership opportunities and a hybrid working model that promotes work-life balance while ensuring meaningful engagement with teams across multiple UK offices.
Contact Details:
Allianz Management Services Ltd Recruitment Team
