Head of Complaints & Customer Outcomes in Leeds

Head of Complaints & Customer Outcomes in Leeds

Leeds Full-Time On-site
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Allianz Personal is seeking a Head of Complaints to provide strategic leadership across the Customer Function, ensuring fair, timely, and regulatory compliant complaint handling. You will drive customer outcomes and lead a high-performing team in a regulated environment.

The role offers hybrid working with 40% office attendance across London, Leeds or Bournemouth, and requires collaboration with senior leaders to drive improvements and governance across the business.

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Head of Complaints & Customer Outcomes in Leeds employer: Allianz Management Services Ltd

Allianz UK Personal is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for professionals looking to lead in actuarial pricing. With a strong emphasis on employee growth and development, the company offers extensive leadership opportunities and a hybrid working model that promotes work-life balance while ensuring meaningful engagement with teams across multiple UK offices.

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Contact Details:

Allianz Management Services Ltd Recruitment Team