Allianz Personal is seeking a strategic Head of Complaints to lead the Complaints Function, shaping governance and operational direction across the Customer Function. You will drive customer outcomes, manage complex cases, and influence business change using robust complaint insight.
The role supports hybrid working with offices in London, Leeds or Bournemouth and a 40% in-office expectation, reporting to senior leadership and collaborating across multiple functions.
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Head of Complaints & Customer Outcomes (Hybrid) in Ledston employer: Allianz Management Services Ltd
Allianz UK Personal is an exceptional employer that fosters a collaborative and innovative work culture, making it an ideal place for professionals looking to lead in actuarial pricing. With a strong emphasis on employee growth and development, the company offers extensive leadership opportunities and a hybrid working model that promotes work-life balance while ensuring meaningful engagement with teams across multiple UK offices.
Contact Details:
Allianz Management Services Ltd Recruitment Team
