At a Glance
- Tasks: Lead the transformation of data culture in Claims, driving innovation and engagement.
- Company: Join Allianz, a global leader in insurance with a commitment to inclusivity.
- Benefits: Enjoy flexible working, competitive salary, and a range of perks tailored for you.
- Other info: Hybrid role with opportunities for career development and global mobility.
- Why this job: Shape the future of data and technology while making a real impact.
- Qualifications: Experience in leading change and a strong understanding of data and AI.
The predicted salary is between 49500 - 60500 £ per year.
Claims Data Culture Lead
Role Description
We’re looking for a passionate and influential leader to help shape the future of data, AI and technology adoption across Claims. In this newly created role, you’ll define and deliver the strategy that builds confidence, capability and engagement with data, helping colleagues embrace new ways of working and unlocking lasting business value.
This is a unique opportunity to establish and evolve a high-profile role, working closely with senior leaders and stakeholders across Claims to create a culture where data-driven thinking, innovation and continuous improvement become part of everyday practice.
Location: This role is based in one of our offices in London, Guilford or Milton Keynes. Please note that this is a hybrid working role with the expectation to attend the office 2-3 days per week.
Salary Information
Pay: Circa £55.000 per year.
Pay is based on relevant experience, skills for the role, and location. Salary is only one part of our total reward package.
About You
- Define, deliver and embed the Claims data culture strategy.
- Drive behavioural change initiatives that encourage data-driven decision making.
- Create an environment where data, AI and technology are trusted, understood and confidently used.
- Partner with business leaders, Learning & Development, Data Stewards and Operational Data Improvement Managers to embed lasting adoption of data initiatives.
- Identify barriers to adoption and implement solutions that improve engagement and capability.
- Shape the Claims approach to data literacy and technology confidence.
- Influence learning priorities by identifying capability gaps and future skills requirements.
- Create opportunities for colleagues to solve business challenges using data, technology and process improvement.
- Promote innovation, experimentation and continuous improvement across the Claims function.
- Develop engaging communications and storytelling that bring complex data and AI concepts to life.
- Build visibility, momentum and sponsorship for change across all levels of the organisation.
- Establish and lead a network of Data Champions to support local engagement and adoption.
- Facilitate knowledge sharing, collaboration and best practice across the Claims community.
- Support the adoption of data governance, data quality and accountability practices.
- Act as the bridge between data capability teams and operational colleagues to ensure technology investments deliver meaningful outcomes.
Essential Skills
- Experience leading large-scale change, culture transformation or organisational development initiatives.
- Ability to influence, engage and bring stakeholders together across all levels of an organisation.
- Exceptional communication and storytelling skills with the ability to simplify complex concepts.
- Experience developing capability-building, engagement or behavioural change strategies.
- Strong understanding of data, analytics, AI and technology concepts.
- Ability to translate technical topics into practical operational outcomes.
- Experience working within insurance, financial services or another complex operational environment.
- Experience building momentum and delivering outcomes within a newly established role or function.
- Strong stakeholder management, collaboration and facilitation skills.
- Ability to create measurable adoption and engagement strategies that deliver business value.
We support the government scheme “Access to Work” please feel free to ask us about the access to work scheme.
Desirable Skills
- Coaching, facilitation or organisational development qualification.
- Experience supporting AI adoption, digital transformation or technology-enabled change programmes.
- Experience building and leading Champion networks, communities of practice or engagement forums.
- Understanding of data governance, data quality and data stewardship principles.
- Experience working alongside learning and development functions to improve capability outcomes.
- Knowledge of continuous improvement methodologies and change frameworks.
- Responsible Artificial Intelligence usage.
What We Will Offer You
Recognised and rewarded for a job well done, we have a range of flexible benefits for you to choose from- so you can pick a package that’s perfect for you. We also offer flexible working options, global career opportunities across the wider Allianz Group, and fantastic career development and training. That’s on top of enjoying all the benefits you’d expect from the world’s number one insurance brand, including:
- Flexible buy/sell holiday options
- Hybrid working
- Annual performance related bonus
- Contributory pension scheme
- Development days
- A discount up to 50% on a range of insurance products including car, home and pet
- Retail discounts
- Volunteering days
Our Ways of Working
Do you need flexibility with the hours you work? Let us know as part of your application and if it’s right for our customers, our business and for you, then we’ll do everything we can to make it happen. Here at Allianz, we are signatories of the ABIs flexible working charter. We believe in supporting hybrid work patterns, which balance the needs of our customers, with your personal circumstances and our business requirements. Our aim with this is to help innovation, creativity, and you to thrive - Your work life balance is important to us.
Integrity, Fairness, Inclusion & Trust
At Allianz, we are committed to fostering building an inclusive, accessible workplace where everyone can thrive. As a Disability Confident employer, we welcome applications from disabled and neurodivergent candidates and offer tailored adjustments throughout the recruitment process and in the workplace, whether that’s assistive technology, ergonomic equipment, flexible working arrangements, mentoring or coaching. We want to encourage candidates to speak with us about any adjustments they may need. We’re here to support you.
If you have a disability or long‑term health condition and meet the essential criteria, you can choose to be considered through our Offer an Interview Scheme.
Contact our Resourcing team to opt into this scheme or for any assistance with during the recruitment process including larger text, hard copies, or spoken applications.
For any inquiries or to submit your application, please contact: Aoife Magee
Closing date 27/08/2026
We reserve the right to close the advert early if we reach enough applications.
Join us - Let’s Care for Tomorrow
Claims Data Culture Lead employer: Allianz Management Services Ltd
Allianz is an excellent employer, offering a supportive work culture that prioritises employee development and well-being. With a hybrid working pattern and the provision of a company car, employees enjoy flexibility while engaging in meaningful work that impacts various industries across the UK, including Banbury. The comprehensive induction programme and ongoing training opportunities ensure that team members can grow their skills and advance their careers within a dynamic environment.
Contact Details:
Allianz Management Services Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Claims Data Culture Lead
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Allianz Management Services Ltd). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Allianz Management Services Ltd. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Claims Data Culture Lead
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Allianz Management Services Ltd.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Allianz Management Services Ltd. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Allianz Management Services Ltd
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Allianz Management Services Ltd to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Allianz Management Services Ltd, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Allianz Management Services Ltd's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
