AI Engagement Manager_3402 in Surrey

This job is with Allianz Commercial, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.

About the Job

The AI Factory is a central delivery unit at Allianz Technology that builds and deploys AI-powered solutions across the Allianz Group. It runs four pillars: Personal Productivity, AI-Native Ways of Working, Application Rebuild & Modernization, and AI Use Case Delivery, on top of a shared AI platform ecosystem that provides the runtime, governance, observability, and reusable building blocks every solution runs on.

The AI Use Case Delivery team is the AI Factory's delivery engine for agentic and AI-native solutions across Allianz Operating Entities. It accelerates high-return AI initiatives through dedicated squads, a defined lifecycle from Idea to Handover, and a growing library of reusable AI building blocks that turn one OE's solution into the next OE's head start.

The AI Engagement Manager is the AI delivery interface between the AI Factory and the Operating Entities (OEs). The role turns OE and group pain points into deliverable, funded AI projects and steers several engagements in parallel. Where the Forward Deployed Engineer is the technical core of the squad, the Engagement Manager shapes the engagement and steers it to production: scoping the use case, shaping and executing demand, steering delivery, and owning the OE relationship beyond go-live. It works on the Allianz Technology side while staying close to the OE, and involves the Head of IT or the respective global vertical from day one.

What you do

• Form a half-pizza squad with the Forward Deployed Engineers per OE engagement, together with the local IT or global vertical people who know the core systems.
• Shape and execute OE demand: make AI Factory capability visible early, match reusable building blocks (MVS) against the OE's actual pain points, and turn this into a funded engagement before the OE reaches outside.
• Steer multiple engagements in parallel across the full lifecycle, transferring patterns, framings, and lessons between them so the next engagement starts smarter than the last.
• Cut scope where it does not earn its place, validate assumptions fast, and correct course as the work unfolds.
• Own the build-to-run handover to the global service or local IT team, with the run team involved during delivery so the handover is real.
• Own the OE relationship after go-live and prepare structured communications and decision papers for senior stakeholders up to CTO and Board level.

What you bring

• A degree in business, management, technology, or a related field, with experience steering delivery or programmes in a larger organization; knowledge of Allianz Group and Allianz Technology is a plus.
• Senior enough for OE leadership and Head of IT conversations, technical enough to follow the build and cut scope honestly.
• Strong stakeholder, business-framing, and roadmap-shaping skills, with the ability to prepare clear decision materials for executive audiences.
• Experience translating business problems into delivered software, ideally in insurance or another regulated environment.
• An entrepreneurial mindset: comfortable taking ownership and driving topics forward in a build-up environment without waiting for perfect structure.
• Fluent in English.
• Basic to solid knowledge of AI technologies, agentic principles, and their practical use.

What we offer

We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working incl. up to 25 days per year working from abroad. We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location). From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered. Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career and help our people return from career breaks with experience that nothing else can.

About Allianz Technology

With its headquarters in Munich, Germany, Allianz Technology is Allianz's global IT service provider and delivers IT solutions that drive the group's digitalization. With more than 11,000 employees in over 20 countries around the world, Allianz Technology is tasked to run, optimize, transform, and innovate the infrastructure, applications, and services together with Allianz companies to co-create the best customer experience. We service the entire spectrum of digitalization - from one of the industry's largest IT infrastructure projects that spans data centers, networks, and security, to application platforms ranging from workplace services to digital interaction. In short: We deliver comprehensive end-to-end IT solutions for Allianz in the digital age. We are the backbone of Allianz.

Commitment to Integrity, Fairness & Inclusion

Allianz Technology is proud to be an equal opportunity employer dedicated to fostering an inclusive work environment for everyone. We embrace individuals of all gender identities and expressions, sexual orientations, ethnicities, ages, nationalities, religions, disabilities, and philosophies of life. Ultimately, our greatest strength as a company lies in the unique skills, experiences, and backgrounds our employees contribute.

To Recruitment Agencies: Allianz Technology has an in-house recruitment team that sources great candidates directly. Therefore, Allianz Technology does not accept unsolicited resumes from agencies or search firm recruiters. When we do work with recruitment agencies, that engagement is formalized by a contract. Fees will only be paid when there is a contract in place. Without a contract in place, we will not accept invoices on unsolicited resumes, even if the candidate was ultimately employed by Allianz.

Join us. Let's care for tomorrow.