Senior Claims Specialist Natural Resources & Construction

This job is with Allianz Commercial, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. We are looking for a Senior Claims Specialist to work predominantly on our Inherent Defects Construction book, based in London, UK.

Your Team

Allianz is committed to delivering on our claims promise. To achieve that mission, you will work collaboratively with a growing, technically excellent team based in London and join a network of more than 650 claims experts around the world.

The Impact You Will Have

Reporting to the Head of Property, Natural Resources and Construction Claims, you will be delivering effective and efficient claims adjusting of our Construction and Natural Resources claims. You will have strong experience of claims handling, loss adjusting or a legal background. The role will operate across the two Lines of Business but will heavily focus on our Construction Inherent Defects book of business, so strong construction experience is essential.

Some of your specific responsibilities could include:

• Create and maintain peer level relationships with brokers.
• Manage a portfolio of clients and be the main entry point for all their claims.
• Handle from FNOL to conclusion claims of varying degrees of complexity and value, incl. reporting and referrals.
• Train and develop the team and be a technical referral point for other Claims Handlers.
• Collaborate with Underwriting, Operations and Global teams.
• Participate in IT/digital projects to share your technical insights as a Subject Matter Expert.

What You'll Bring to the Role

• Specialised understanding of Construction claims.
• Experience handling Inherent Defect claims is advantageous.
• An understanding of Natural Resources claims is advantageous but not essential.
• Detailed understanding of the insurance markets and competitor landscape.
• A solid understanding of coverage principles, products, wordings, terms, and conditions.
• Understanding of relevant reserving, legal framework, processes, guidelines, and litigation management.
• Well recognised relationship building with brokers at peer group level.
• Experience in working in complex, global matrix organization.
• Positive team spirit and an excitement to learn.
• Ability to effectively absorb information from various sources, then analyse, study, and examine data in detail, and draw appropriate conclusions.
• You should be able to integrate AI-driven insights into your work to optimize outcomes and support broader organizational goals.
• CII qualifications are advantageous.

What's in it for you?

We are committed to nurturing an inclusive environment where everyone feels they belong. We offer a hybrid working model, which recognizes the value of striking a balance between in-person collaboration and remote working. Please feel free to discuss flexible working arrangements with us.

We believe in rewarding performance with a great compensation and benefits package (details vary by location), including a generous bonus scheme and pension.

From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered.

From our support for flexible working, health and wellbeing (including private healthcare and generous parental leave benefits), to helping people return from career breaks with experience that nothing else can teach. We've got your back.

With opportunities to be engaged in shaping a future that is safe, inclusive and sustainable, we care for the tomorrows of our people, our industry and our clients.

Allianz Commercial is the center of expertise of Allianz Group, insuring mid-sized businesses, large enterprises, and special risks. Our customers include top consumer brands, financial institutions, industry leaders, the global aviation and shipping industries, as well as family-owned and medium-enterprises. We also cover unique risks such as offshore wind farms, infrastructure projects and film productions. Our clients trust us to provide a wide range of traditional and alternative risk transfer solutions, outstanding risk consulting and multinational services, and seamless claims handling. Allianz Commercial helps customers to prepare for what's ahead.

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

People with disabilities: We want to give all our candidates the best opportunity to succeed. If you need any adjustments to be made during the application and selection process, please email agcsglobalcareers@allianz.com.