Multinational Client Services Technician (1-year contract)

This job is with Allianz Commercial, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Allianz is a leading global provider of comprehensive insurance and financial solutions for individuals and businesses in over 70 countries. Our continued success can be attributed to having talented and committed people, each of whom anticipates and prompts positive change and development in our organization.

Position Description:

Coordinate implementation of Multinational programs across the globe ensuring seamless end-to-end client experience across all functions like Underwriters, Multinational, Operations, Credit Control, Claims and so on.

Responsibilities:

• Responsible for multinational insurance programs and policies of low to medium complexity.
• Review and interpret source underwriting materials regarding completeness of required information - including broker presentation, slips, underwriting files, and accounts / claims experience - and if required, escalation to Underwriter in case of missing information.
• Provide recommendations to Underwriters on Multinational program structure, steering of implementation globally, including providing instructions to all involved servicing local offices globally, reconciliation of all issues and addressing questions regarding cover and wording with Underwriters.
• Ensure all local policies are issued in a timely fashion and client expectations are met.

Requirements:

• 1-3 years' working experience in client facing functions, working experience in placing international insurance programs would be an advantage.
• 2-5 years' experience in corporate or specialty insurance with good understanding of insurance products and terminologies.
• 3-5 years' experience in working in an international environment.
• University graduate or holders of ACII/ANZIIF qualifications or equivalent would be an advantage.
• Good command of written and spoken English and Chinese.
• Excellent interpersonal and communication skills, and good team player.
• Good time management skill, highly motivated, proactive, and self-starter.
• A willingness to learn and explore how AI can enhance your role and the broader organization is expected.

A competitive remuneration and benefits package will be offered. Please send your application, with details of current and expected salary, to: Human Resources Division, Allianz Global Corporate & Specialty SE Hong Kong Branch at career@allianz.com.hk.

What's in it for you?

• We are committed to nurturing an inclusive environment where everyone feels they belong.
• We offer a hybrid working model, which recognises the value of striking a balance between in-person collaboration and remote working.
• We believe in rewarding performance with a great compensation and benefits package (details vary by location), including a generous bonus scheme and pension.
• From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered.
• From our support for flexible working, health and wellbeing (including private healthcare and generous parental leave benefits), to helping people return from career breaks with experience that nothing else can teach.
• With opportunities to be engaged in shaping a future that is safe, inclusive and sustainable.

Allianz Commercial is the centre of expertise of Allianz Group, insuring mid-sized businesses, large enterprises, and special risks. Our customers include top consumer brands, financial institutions, industry leaders, the global aviation and shipping industries, as well as family-owned and medium-enterprises. We also cover unique risks such as offshore wind farms, infrastructure projects and film productions. Our clients trust us to provide a wide range of traditional and alternative risk transfer solutions, outstanding risk consulting and multinational services, and seamless claims handling.

At Allianz, we stand for unity: we believe that a united world is a more prosperous world, and we are dedicated to consistently advocating for equal opportunities for all. And the foundation for this is our inclusive workplace, where people and performance both matter, and nurtures a culture grounded in integrity, fairness, inclusion and trust. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, social class, disability or sexual orientation, or any other characteristics protected under applicable local laws and regulations.

People with disabilities: We want to give all our candidates the best opportunity to succeed. If you need any adjustments to be made during the application and selection process, please email agcsglobalcareers@allianz.com.

Recruitment Agencies: Allianz Commercial has an in-house recruitment team, which focuses on sourcing great candidates directly. Allianz Commercial does not accept unsolicited resumes from agency or search firm recruiters. Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired.