Head of Travel Insurance

This job is with Allianz Commercial, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.

About Allianz Partners

Allianz Partners is a global leader in assistance and insurance services, offering innovative solutions across travel insurance, assistance, mobility, and international health as well as developing working practices and processes to maximize profitability, efficiency, quality and productivity across our full suite of existing Travel partners.

The role reports solid line to the Chief Sales and Distribution Officer of Allianz Partners UK and Ireland. This role will lead the development and delivery of our UK sales and distribution strategy within the Travel LoB. This includes the relationship management and proactive performance management of all existing Travel LoB B-Partners across all distribution channels, including corporate, brokers, airlines, tour operators, travel agents, ticketing and leisure. The role also will have responsibility for the identification, development and delivery of New Business growth opportunities across the full Travel Insurance product suite.

What you will do

• Achieve agreed annual revenue, new business and profit targets for the UK Travel LoB.
• Develop and implement the sales strategy for the UK Travel LoB for both new business and existing accounts.
• Lead and develop the UK Travel LoB sales team, including setting targets, objectives and development plans.
• Ensure existing business relationships with clients are managed in a highly proactive and commercial way with the objective of delivering growth in both revenue and profit.
• Maintain close collaboration with the global sales teams to identify and help develop any new opportunities that have a UK footprint.
• Be the subject matter expert on B-Partner agreements, ensuring that processes are enforced across departments to maximize profitability and minimize leakage.
• Liaise and communicate with all areas of the business (either based locally or across borders) to ensure that good relationships are maintained and that key information is exchanged on a regular basis.
• Maintain awareness of key industry developments and trends, taking these into consideration when managing accounts and developing new business.
• Represent the BU at relevant group meetings and seminars as deemed appropriate.
• Liaise regularly with Allianz Partners respective outsource agencies and meet with them as and when required.
• Provide accurate reporting required both internally and by clients, including ensuring that Salesforce is up to date at all times.
• Ensure that client invoicing is up to date and liaise with finance to ensure this is pro-actively managed.
• Gather detailed feedback on any unsuccessful bids and share with wider teams to understand how we can improve our propositions and activities going forward.

You will also be responsible for the following:

• Quality Management System - To work as a member of a team within the quality system and follow all documented quality procedures and instructions.
• Training - To advise your Line Manager of any areas of work for which you require any additional training.
• Key Performance Areas - To work towards achieving 100% on all Company, departmental, team and individual key performance targets.
• Appraisals - Participate and contribute towards individual annual appraisals, team meetings and regular one-to-one assessment sessions.

General: To manage or assist with relevant ad-hoc projects as required by your Line Manager. Complete all appropriate administration. Carry out any other additional duties as requested by your Line Manager from time to time within the scope of your role.

Regulatory - To work within and be compliant at all times with all relevant regulations and legislation applicable to the role, including but not limited to those set by the Central Bank.