At a Glance
- Tasks: Engage with brokers, provide underwriting decisions, and deliver outstanding service.
- Company: Join Allianz Commercial, a leader in the insurance industry with a commitment to inclusivity.
- Benefits: Enjoy flexible working, competitive salary, and a range of employee benefits.
- Other info: Hybrid role with opportunities for career development and global mobility.
- Why this job: Kickstart your career in insurance with valuable skills and a supportive team.
- Qualifications: Customer service skills and a proactive approach; insurance background is a plus.
The predicted salary is between 26400 - 26400 £ per year.
This job is with Allianz Commercial, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.
We have a fantastic new opportunity as a Personal Lines Underwriter. This position will be a 12-month FTC (Fixed Term Contract). This phone-based role offers the perfect gateway into the insurance industry, giving you the chance to develop valuable skills while working at the heart of broker relationships.
You'll be the first point of contact for broker underwriting and technical referrals, ensuring queries are resolved quickly and effectively. You'll play a vital role in delivering outstanding service to brokers and supporting the achievement of our Personal Lines trading objectives. This is a hybrid role, which requires travel to our Chelmsford office once per week.
Salary Information
Pay: £26,400. Pay is based on relevant experience, skills for the role, and location. Salary is only one part of our total reward package.
About You
As our Personal Lines Underwriter, you'll:
- Respond to broker enquiries & referrals by providing underwriting decisions within agreed authority levels which support the provision of Personal Lines quotations & the underwriting of new business.
- Respond to broker enquiries & referrals by providing underwriting decisions within agreed authority levels which support the underwriting of Personal Lines renewals & mid term adjustments.
- Utilise insurance technical knowledge & underwriting authority so less than 1% of Personal Operations enquiries are referred to Head Office Underwriting for resolution.
- Engage effectively with brokers demonstrating good technical knowledge, flexibility, decision making capability & friendliness.
- Process manual Personal Lines new & existing business accurately & error free.
- Support the resolution of accounts queries to enable our Credit Control & Reconciliation functions to collect premium effectively.
- Deliver strong service performance in relation to call handling, email response, manual processing & resolution of accounts queries meeting challenging service, productivity & quality standards.
- Comply with all applicable regulatory obligations including contract certainty, conduct risk, GDPR & DPA.
- Pro-actively support change & process improvements to deliver improved service, increased efficiency & cost savings.
Essential skills
- Excellent customer service skills with a proactive approach to building relationships externally with brokers and customers.
- Highly organised & able to deliver high productivity.
- Good numerical & analytical skills.
Desirable skills
- Educated to 'A' Level standard, or equivalent.
- Background in insurance.
- Technical underwriting knowledge within Personal Lines.
- Responsible Artificial Intelligence usage.
What We Will Offer You
Recognised and rewarded for a job well done, we have a range of flexible benefits for you to choose from - so you can pick a package that's perfect for you. We also offer flexible working options, global career opportunities across the wider Allianz Group, and fantastic career development and training. That's on top of enjoying all the benefits you'd expect from the world's number one insurance brand, including:
- Flexible buy/sell holiday options
- Hybrid working
- Annual performance related bonus
- Contributory pension scheme
- Development days
- A discount up to 50% on a range of insurance products including car, home and pet
- Retail discounts
- Volunteering days
Our Ways of Working
Do you need flexibility with the hours you work? Let us know as part of your application and if it's right for our customers, our business and for you, then we'll do everything we can to make it happen. Here at Allianz, we are signatories of the ABIs flexible working charter. We believe in supporting hybrid work patterns, which balance the needs of our customers, with your personal circumstances and our business requirements. Our aim with this is to help innovation, creativity, and you to thrive - Your work life balance is important to us.
Integrity, Fairness, Inclusion & Trust
At Allianz, we believe in fostering an inclusive workforce and are proud to be an equal opportunity employer. Our commitment to equal opportunities, gender equity, and balanced gender representation, is demonstrated by our numerous accreditations: EDGE certified for gender inclusion, Women in Finance Charter members, Disability Confident employer, Stonewall Diversity Champion, Business in the Community's Race at Work Charter signatories, and Armed Forces Covenant gold standard employer.
We embrace neurodiversity and welcome applications from neurodivergent and disabled candidates, offering tailored adjustments to ensure your success. We encourage our employees to advocate for their needs, whether it's assistive technology, ergonomic equipment, mentoring, coaching, or flexible work arrangements.
Accessible Application for All
As part of the Disability Confident Scheme, we support candidates with disabilities or long-term health conditions through the Offer an Interview Scheme, for those meeting the essential skills for the role. Contact our Resourcing team to opt into this scheme or for assistance with your application, including larger text, hard copies, or spoken applications.
For any inquiries or to submit your application, please contact: Matthew Mckevitt
Closing date 17/04/26. We reserve the right to close the advert early if we reach enough applications.
Personal Lines Broker Underwriter in Essex employer: Allianz Commercial
Allianz Commercial is an exceptional employer that prioritises inclusivity and employee well-being, offering a supportive hybrid work environment in Chelmsford. With a strong focus on career development, flexible benefits, and a commitment to diversity, employees can thrive while contributing to meaningful broker relationships in the insurance industry. Join us to enjoy a rewarding career with opportunities for growth and a culture that values integrity, fairness, and trust.
Contact Details:
Allianz Commercial Recruitment Team
Hr-recruitment@allianz.co.uk
StudySmarter Expert Advice🤫
We think this is how you could land Personal Lines Broker Underwriter in Essex
✨Tap into Local Agencies
For temporary roles like the one at Allianz Commercial, don't overlook local recruitment agencies that specialise in the insurance sector. They often have inside info on your local market and can help you get your foot in the door quicker!
✨Seasonal Opportunities Are Gold
Insurance companies often ramp up staffing for specific seasons, especially during peak times like annual policy renewals. Keep an eye out for those temporary gigs and be ready to jump in. Make sure you’re on our website regularly to catch those listings!
✨Network with Industry Pros
Join insurance-focused online platforms and forums to connect with professionals who can share insider tips about temporary roles. Attend local industry meetups or workshops to widen your network; sometimes it’s all about who you know!
✨Showcase Your Flexibility
For temp roles, employers are often looking for candidates who can hit the ground running. Highlight any previous experience you have in fast-paced environments on your profile or during interviews, so Allianz Commercial knows you can adapt quickly to their needs!
We think you need these skills to ace Personal Lines Broker Underwriter in Essex
Some tips for your application 🫡
Highlight Relevant Certifications:In the insurance world, having the right qualifications can set you apart. If you've got any certifications like Cert CII or other relevant credentials, make sure they're front and centre on your CV. It shows you're committed to the industry and ready to hit the ground running!
Showcase Your Customer Service Skills:Insurance is all about helping clients through tricky times. Use your application to mention your previous customer service experience or soft skills like problem-solving and empathy. These are crucial for any temporary role in the insurance sector, so don’t shy away from flexing these muscles!
Tailor Your CV for the Temp Role:For a temporary position, it's all about demonstrating your ability to adapt quickly. Tailor your CV to highlight experiences that show you can jump in and make an impact immediately. Mention short projects, freelance gigs, or any fast-paced roles that show you thrive in dynamic environments.
Be Clear About Availability:In your cover letter, clearly state your availability for the temporary role. Since this is a short-term gig, emphasising your flexibility and readiness to start immediately can really catch Allianz Commercial's eye. Remember, they need someone who can fit right in, so make it easy for them to see you as that person!
How to prepare for a job interview at Allianz Commercial
✨Master the Basics of Underwriting
Since you're aiming for a temporary role in insurance, brush up on the basic principles of underwriting. Be ready to discuss how you would assess risks and make simple decisions on policy issuance, as these are likely to come up in technical questions.
✨Familiarise Yourself with Relevant Regulations
Insurance is heavily regulated, so it helps to be familiar with key regulations that affect the industry. Bring up any specific legislation you're aware of and how it could impact your work at Allianz Commercial. This shows you're engaged and knowledgeable.
✨Highlight Your Flexibility
As it's a temporary position, it's crucial to stress your adaptability. Talk about previous experiences where you had to pick up new tasks quickly or adjust to changing needs. Employers will appreciate your willingness to jump in and get the job done without a long onboarding process.
✨Prepare to Discuss Claims Processing
Be ready to dive into discussions around claims processing, as this might be a big part of your role. Bring along examples of how you've approached problem-solving in past roles, especially if you've dealt with customer claims or insurance queries before. It's a great way to show your relevant experience.
